Celadon Intermodal Dispatch Coordinator in Indianapolis, Indiana

Intermodal Dispatch Coordinator


Date Posted: 7/5/2018

Job Code: IMDCRD

Location: Indianapolis(HQ)

Address: 9503 E. 33rd St

City: Indianapolis

State: IN

Country: United States of America

Category: Operations


Celadon, one of Indiana’s fastest growing companies, is looking for an Intermodal Dispatch Coordinator in its Intermodal division. Ideal candidates are excellent communicators, analytical, solution-focused, detail-oriented, and able to work quickly and efficiently. Coordinator's will assist in growing revenue, utilization, and efficiencies of the Intermodal department by managing all aspects of a specified region as assigned by the managers.


  • Analyze current customer freight to determine the best ways to accomplish the purpose stated above

  • Preemptively communicate any delays or service issues to the customer in order to maintain customer relationships

  • Work with current operations staff to meet daily service needs

  • Proactively solicit and price freight from customers when capacity permits

  • Utilize the resources of the different departments to obtain a new lane with significant volume each month

  • Minimize supplemental costs paid to the railways by optimizing the return and reloading of specific equipment types. Use daily reporting to help manage.

  • Manage driver payroll by keeping a log of driver hours worked

  • Manage drivers by remaining in constant contact by way of answering phone calls, messages, and emails

  • Create disciplinary action plans as needed

  • Utilize software and management tools to effectively track equipment throughout the system

  • Build rapport with customers through honest, proactive communication

  • Continuously provide feedback and suggestions on ways to improve processes within operations

Minimum Requirements


  • 4-year college degree in business, operations, and/or logistics is strongly preferred

  • AS400 experience is strongly preferred

  • Exceptional analytical skills with a desire to grow personally and professionally

  • Strong sense of entrepreneurship with the ability to take risks

  • Excellent verbal and written communication skills with above average computer literacy

  • Ability to work in a team environment and with little supervision if necessary

  • Eagerness to learn and be challenged in a fast paced environment

  • Have a vested interest in company financial performance


  • Competitive annual salary

  • Medical, dental, vision, life and disability insurance, and a flexible spending account

  • 401(k) retirement savings plan with an employer match and paid vacation

  • Extensive Wellness program with annual reimbursement opportunities

  • Four week new dedicated training at corporate headquarters in Indianapolis

  • Continuous learning and development provided by a dedicated training department

  • Graduate school tuition re-imbursement program

  • On site primary care medical facility, available to employees and family members enrolled in company health insurance

Celadon, one of Indiana's fastest growing companies, is looking for top candidates to join our winning team! Apply today for the opportunity to work with an industry leader to service our Fortune 500 client-base.