McKesson Chargeback Processing Analyst in Irving, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Current Need

Chargeback Analyst

Position Description

Enhance Contract Administration Chargeback business processes through advance expertise and analytics, providing functional leaders with accurate, timely, actionable data trends and financial risk. Handle questions from leadership, Accounting, Sales reps, Suppliers, and Category Management for chargeback related concerns. Responsible for monthly reserve recommendations, issue resolution, processing supplier adjustments, and communicating processing strategy and/or impact analysis to leadership.

Key Responsibilities:

  • Reconcile daily chargeback denials for Pharma source McKesson Medical-Surgical.

  • Partner closely with chargeback analyst lead, account managers, suppliers, Group Purchasing Organizations, Sales Administration and project management team to support assigned work.

  • Perform root cause issue resolutions to major impacting issues identified from chargeback reconciliation process

  • Advocate on behalf of the customer and the company to mitigate financial risk to ensure contract information is corrected in a timely manner to prevent future chargeback discrepancies.

  • Represent chargeback process in conference calls and meetings

  • Identify trends and provide information to encourage supplier behavior changes

  • Engage with suppliers to resolve continuous chargeback discrepancies to reduce rework and write offs

  • Some project work as needed

  • Cross training chargeback applications

  • Summarize chargeback processing strategy to include financial impacts and potential exposure.

  • Participate in chargeback process improvement initiatives

Minimum Requirements

Entry level professional

Critical Skills

  • Customer service oriented and financial analysis experience required with a demonstrated ability to build rapport with suppliers/business partners.

  • 3 years of financial analysis or financial operation experience (i.e. Accounts Payable, Customer Rebates) within a medium to large company;

  • Intermediate to Advance Microsoft Office skills (v-lookup, pivot tables, data manipulation, if statements, Outlook, PowerPoint, Excel and Word)

  • Strong relationship building/customer service experience (Internal & External)

  • Exceptional written and verbal communication skills

Additional Knowledge & Skills

  • Demonstrates organization and time management skills

  • Working knowledge of accounting (debits and credits)

  • Demonstrates problem solving skills

  • Demonstrates ability to work with minimal supervision

  • Demonstrates ability to work in team environment

  • Drive tasks to completion within set parameters

  • Higher level supplier communication

  • Analytical and conceptual thinking

  • SAP

  • JDE

  • Salesforce


4-year degree in accounting or related field or equivalent experience

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Finance and Accounting

Organization: McKesson Pharmaceutical

Title: Chargeback Processing Analyst

Location: Texas-Irving

Requisition ID: 18003658