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Oracle Senior SRE (OCI) in Irving, Texas

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

A BS or MS in Computer Science, or equivalent. Identifies solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 5 years experience of running large scale customer facing web services.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Oracle Cloud Infrastructure (OCI)

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges.

We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications.

We are building intelligent, efficient and scalable cloud services that tackle the data challenge in innovative ways.

Do you enjoy the thrill of solving problems? Are you calm and collected when others panic at a sight of a fire? Are you looking to apply your skills contributing to a next generation of global platform services? Do you light up in conversations about uptime, horizontal scalability, performance, security, agile and DevOps?

As part of the global OCI team, you will be continually challenged and have an opportunity to contribute to platform success every day.

The role provides a mixture of production platform ownership as well as dedicated development time. You will solve challenging technical problems, identify improvements and work on implementing your recommendations. You will also work directly with high level developers on projects and work to blur the lines between traditional system operations and development support.

As a Sr. Site Reliability Engineer, you will be responsible for defining and deploying key Services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our users while ensuring reliability and performance.

In this role you will need to:

  • Contribute to development of platform services including architecture, provisioning, configuration, deployment, and support.

  • Participate in prototyping new customer facing platform services

  • Stay informed of new technologies

  • Innovate

  • Architecture and design: create and improve current service deployment infrastructure using automation and the latest cloud capabilities to improve agility, reliability, and observability.

  • Ownership: understand internal development processes end-to-end in order to streamline CI/CD pipelines.

  • Migration: move/re-implement existing OCI-C services to Oracle Cloud Infrastructure in a manner that is secure and leverages the latest cloud services.

  • Troubleshooting: have a deep understanding of our services and dependencies in order to respond quickly and efficiently to major incidents and minimize service disruptions when they occupy

  • Root cause issues so that improvements can be made.Customer support, configuration, and address escalated issues in timely manner.

  • Environment Support: Environment set up and service Deployment in Dev to Production environments.

  • Customer support: Need expertise in cutting-edge products and technologies like Oracle Data.

  • Integration technologies, like GoldenGate, ODI, EDQ , hosting products as Software as a Service & Platform as a Service and supporting services in Oracle Cloud computing infrastructure.

The ideal candidate will have the following:

  • BS degree in CS, EE, or equivalent

  • 5 years running distributed services in production on Linux

  • Languages: Python, Go, C, Java, bash

  • Strong communication and analytical skills

  • Able to accurately estimate efforts and deliver on time

  • Experience with agile processes and general understanding of product development

  • Familiarity with security practices in web application delivery

  • Some understanding of virtualization solutions and Cloud services

  • Strong technical background in Linux-based OS internals, Virtualization, Cloud (AWS, Azure)

  • Experience with configuration management tools

  • Strong knowledge of internet protocols

  • Exposure to troubleshooting network services

  • Prior experience in designing, implementing or supporting high performance and large scale web applications

  • Understanding of the DevOps Toolchain components and how they fit together; experience developing automation and using open source tools, github, jenkins

  • Understanding and experience with CI/CD practices

  • Strong technical background in cloud networking, storage, and security

  • Strong technical knowledge of Kubernetes, Docker, Registry

  • Strong technical knowledge of monitoring and building dashboards (e.g. Kibana, Prometheus, Grafana, etc)

  • Excellent problem solving and analytical skills

  • Handles hard problems with a positive "can do" attitude

  • Team player and able to work with others all skill levels

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

As part of Oracle’s employment process candidates will be required to complete a pre-employment screening process, after a conditional offer has been extended.

Job: *Product Development

Organization: *Oracle

Title: Senior SRE (OCI)

Location: United States

Requisition ID: 20000UV9