Bank of America Business Control Specialist (AML QA Team) in Jacksonville, Florida

Job Description:

Enterprise Role Description

Provide analytical, administrative support within an internal control environment. Responsible for assisting in the execution of the Operational Risk Program for the Line of Business. Assist team in gathering and organizing data that will help track, report and manage internal control gap issues and mitigation plans. Acts as an ambassador of the risk culture. Incumbents typically have up to 2 years of risk management and/or LOB/ECF experience.

LOB Job Description

This role will assist in the execution of internal operational process, discipline and excellence within the AML Onboarding Inline Quality Assurance team and across multiple lines of business in the bank. The person who assumes this role will execute on horizontal oversight controls for operational processes to drive adherence to regulations, laws, policies, and standards. They will also ensure effective quality assurance practices are in place through the development and implementation of standards, controls, and metrics from compliance partners. This role provides analytical support in executing internal control discipline and operational excellence within Global Market Operations. They will gather and organize data in order to monitor and test the effectiveness of key controls and status of action plans and prepare documentation for tracking, monitoring, and escalation of risk related issues to management. The strongest candidates will have a passion for problem solving, great partnership and communication skills, deep operational subject matter expertise, and the ability to envision, communicate and execute strategic planning and remediation of issues. This role will have senior leadership exposure opportunities across the enterprise, allowing the right person to expand their network and expertise.

Required Skills:

Must have 1-2 years experience with the following; Research/Documentation, Anti- Money Laundering /Customer Due Diligence/EMEA CDD Operations.

Spanish Speaking Required

Quality Assurance Experience

Must be adaptable, independent leader capable of assessing business problems, project deliverables and interdependencies holistically, and managing and escalating issues/risks to key stakeholders and leadership in a timely fashion.

A problem solver who can manage through some ambiguity successfully.

Strong communication skills and the ability to synthesize information in order to drive team to results.

Proactive, able to connect the dots and make sense of information across multiple data points upstream/ downstream that may not be easily noticeable.

Ability to work in a fast-paced environment where business needs/ priorities may change Excellent time management skills and ability to juggle multiple competing priorities

Identify and track issues/ trends and identify actions to resolve issues and mitigate risks

Posting Date : 06/13/2018

Location :


  • United States

Travel : Yes, 5% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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