Home Depot EXPORT SALES ADMINISTRATOR-INTERLINE BRANDS in Jacksonville, Florida

POSITION PURPOSE

Through the power of Interline Brands and The Home Depot, the purpose of the Export Sales Administrator's essential duties and responsibllities include.

  • Taking Inbound calls.

  • Manage request for orders, substitutions, return credits, and processing export documentation for export and all involved parties

  • Entering customer orders and quotes.

  • Provide customer support in regards to special request and domestic customer service as needed to export cargo.

  • Create IMO for Hazmats materials.

  • Create Certificate of Origins

  • Submit paper work Hacienda in Puerto Rico ( Pico )

  • Support to Sales Force ( 12 Sales Reps )

  • Coordinate export shipments, expediting when necessary

  • Prepare export documentation

  • Review Letters of Credit if necessary

  • Correspond daily with customers and sales force via fax, phone and e-mail

  • Research shipping discrepancies, credit and debit claims

  • Issue credits and debits

  • Quote stock availability and prices

  • Create proforma invoices.

  • Communicate with management regarding any irregular issues/concerns observed in territories under export responsibility on a continuous basis

  • Advise and assure compliance with company and department policies via written correspondence on credit, warranty and technical requests, etc.

  • Assist Credit Manager/Department with resolving remittance discrepancies

  • Provide assistance and support to the Outside Sales force

  • Experience in commercial export area, knowledge to deal with FF/NVOCC, Carriers

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • 20%- Assisting with custom catalog generation for corporate customers

  • 20%- Overseeing Sample Account activity including researching orders

  • 20%- Tracking credits

  • 20%- Coordinating with sales professionals/customer service

  • 20%- Providing administrative support for the department

NATURE AND SCOPE

  • Reports to Manager, Sales Administration and Analysis. Has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:

  • Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

  • Must be eighteen years of age or older.

  • Must be legally permitted to work in the United States.

Education Required:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 3 years

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Must possess a professional and positive attitude.

  • Develop leadership skills including planning, logistics, transportation and customer service to help with sales force.

  • Proficiency in MS Office (Word, Excel) as well as mainframe business system (JDE preferred).

  • Foreign language skill (Spanish).

  • Ability to work in a team environment.

Knowledge, Skills, Abilities and Competencies:

  • Intermediate Microsoft Excel and Word skills; basic Microsoft Outlook experience

  • Good communication skills and attention to detail

  • Sense of urgency and ability to prioritize

  • Self starter and ability to work independently

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.