Home Depot IB ECOMMERCE PRODUCT MANAGER - Interline Brands in Jacksonville, Florida
Reporting to the Director of eCommerce Product Management & User Experience, the eCommerce Product Manager is responsible responsible for creating and implementing business strategy across our our web platform, channels and brands. Focus of work includes aligning closely with executive stakeholders and internal partners to improve our competitive positioning, technical vision and implementation and rollout of website product improvements.
The ideal candidate is a customer-oriented person with great project management and communication skills, and with a strong technical understanding. This position is highly cross-functional working closely with IT, Sales, Marketing, Merchandising, 3rd Party Vendors and Executive Leadership.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
50%- Ecommerce Product Management
25%- Retail Commerce and Roadmap Strategy
25%- Digital Marketing
NATURE AND SCOPE
Reports to Director, Product Management. No direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 5 years
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Strategic thinker with high level of business acumen
Strongly competent in eCommerce product planning
Driven by results and metrics. Able to link strategy to business impact.
Ability to work cross-functionally a team of technical resources and business people to create pristine product enhancements
Flexible in the face of obstacles and able to solve complex problems creatively
Able to sell changes internally and be a product evangelist
Confidence to dive in and learn new solutions and processes without a lot of assistance
Ability to cope with a fast-paced, changing environment.
Ability to see the end goal and have persistence and creativity to navigate complexity
Solid technical and competitive landscape knowledge
Principal Accountabilities & Authority:
Relentlessly drive for continual website product improvements delivering results that exceed quality expectations and business results
Responsible for creating a strategic analysis document, including:
Overview of whats happening in the market benchmarking, competitive analysis
Impactful technology trends
Internal project, technology, and resource constraints
High level plan for the year
Defining KPIs and other measurable goals for their capability
Responsible for ongoing communication of the roadmap and performance against it via:
Published up-to-date calendars
Product launch blogs
Technical notes and training for internal (customer service/sales) and external (customers) constituents
Quarterly executive updates
Contributing member of the eCommerce Product team that will provide:
Visionary Roadmap, showing the future state of the capability
Product Roadmaps, setting expectations for the product team by quarter
Prioritization Matrix, establishing clear priorities for each product capability
Knowledge, Skills, Abilities and Competencies:This is a senior level/managerial level role
Bachelors degree (B.A/B.S.), or equivalent combination of education and experience
Minimum 4 years experience as an eCommerce Product Manager or related position
Strong history of successful implementations
Solid understanding of Waterfall and Agile methodologies
Strong understanding of usability best practices, information architecture principles and A/B/MVT testing
Prefer experience in multi-channel or online retail
Familiarity with retail ecommerce best practices and web site merchandising preferred
Solid knowledge of customer facing ecommerce technologies landscape preferred
Enthusiasm, creativity and desire to work in an innovative team that is the strategic focus of overall company growth
Knowledge of Site Catalyst, Endeca and/or Test & Target a plus
Excellent interpersonal skills. Ability to work across various cultural dynamics and develop effective working relationships with colleagues and clients across different geographies. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.