Oracle Oracle Hospitality | POS Implementation Consultant in Jacksonville, Florida
Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Oracle Hospitality | POSImplementation Consultant
*Travel: 60% *
OracleHospitality s Simphony is the ideal POS solution for hotels seeking to maximizefood and beverage revenues and efficiency. Simphony interacts seamlessly withother Hospitality Property Management Systems to provide a complete hoteltechnology solution.
Intermediate level ImplementationConsultant who analyzes customer needs, configures the solution, and installsthe product at the customer site. Our Implementation Consultants alsoprovide client training on the Simphony POS system.
Our Implementation Consultantsensure that our POS solutions meet all of the specifications and functions thatare unique to each of our Hospitality clients. ImplementationConsultants resolve any gaps in Product functionality and train our clients howto use the new product. They are also responsible for taking the clientlive on the system after everything has been configured and everyone istrained. Implementation Consultants are accountable for ensuring a smoothtransition and positive user experience. They are available to answeroperational and application questions during the implementation process andafter "go-live". They are subject matter experts in the SimphonyProduct. Our Implementation Consultants are full time, Oracle employeesand enjoy our best in class benefits and growth opportunities.
This role requires the minimum of 2years of overall experience in an applicable role as an IT or POS DeploymentEngineer or as an experienced user of the Simphony POS product or similarproducts. Candidates must have the ability to communicateeffectively and build rapport with team members and clients. This positionrequires 60% TRAVEL; this is a true Road Warrior role. The ability totravel as needed which can include weekends and holidays is a must. Candidates can be based anywhere in the Continental US close to a large,metropolitan airport.
Preference is given to individualswhich have the below skills and knowledge:
2 years or more experience working in the Hospitality Industry (Hotels and/or Restaurants)
Experience as user of POS systems such as but not limited to (Simphony 2.0, MICROS 3700/8700/9700/e7
Technical experience as it relates to installing Hardware and troubleshooting that Hardware
Knowledge of interfaces and 3rdparty vendors
Title: Oracle Hospitality | POS Implementation Consultant
Location: United States
Requisition ID: 19000HOR
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