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Oracle Program Manager, Cloud Engineering - Analytics & Data Warehouse in Jacksonville, Florida

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Duties and tasks are varied and complex, needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS degree or equivalent experience relevant to functional area. 5 years of project management, product design or related experience preferred.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Title:Program Manager, Cloud Engineering – Analytics and Data Warehouse

_Team Description_

Oracle is building a best in class next generation cloud that supports the most demanding mission-critical customer requirements, operating at cloud scale to provide a secure, distributed, multi-tenant cloud environment.

The candidate will be embedded in the cloud engineering team that is responsible for enabling and onboarding our largest most complex customers.

_Job Description_

As a Program Manager for Analytics and Data Warehouse Pillar, you will provide expert business analysis and insights regarding customer patterns and business metrics to program sponsors, ensuring customer success. The work is non-routine, complex and involves the application of both technical, interpersonal and business skills. Candidates who can contribute individually and cross collaborate with a wide range of Oracle Employees will make this role successful. 3 years of program management, customer service, product management, business analytics or related experience preferred.

In order to achieve this success, our Program Manager is responsible for:

  • Defining and developing new programs, playbooks and tools for continued customer insights as mind-share for Center of Excellence

  • Partner with the program sponsor and stakeholders to define the program KPIs and running rhythm business

  • Triage service requests for the Analytics and Data Warehouse pillar

  • Working closely with Product Managers, Sales, Customer Support and Customers to develop deep understandings of customers’ needs and use cases

  • Collaborating with product teams to translate learnings into roadmaps and future initiatives

  • Publishing, reporting data (e.g. program KPIs) and insights to wide audience and enabling partners to self-serve

  • Mitigate conflicts and roadblocks for Pillar programs, other Oracle teams, and customers

_Key Responsibilities_

  • 3 years of program management, customer service, product management, business analytics

  • Have a data-driven mindset and passion focused on developing deep business, product and customer insights

  • Active involvement with Cloud services - familiarity with cloud concepts, terminology, tech stacks. (preferred)

  • Strong organizational, presentation, verbal, and written communication skills

  • Ability to synthesize complex elements into crisp and robust stories for audiences of variable technical levels

  • Experience with BI/data tools such as Oracle Analytics Cloud, Fusion Analytics Warehouse (OAC for Apps)

  • Experience with data warehouse platforms such as Oracle Autonomous Data Warehouse, Exadata Cloud Service, Oracle Database Options (e.g. Partitioning, OLAP, In-Memory)

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, Data Science or related field; or equivalent experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Job: *Product Development

Organization: *Oracle

Title: Program Manager, Cloud Engineering - Analytics & Data Warehouse

Location: United States

Requisition ID: 20000OXH

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