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Oracle Snr Director, Managed Cloud Services PMO (JoinOCI-leader) in Jacksonville, Florida

Manage people for product development programs or projects focused on the delivery of a product through the design process, and into a finished state for external customers.

Manage people for product development programs or projects involving department or cross-functional teams focused on the delivery of a product or computer-based system through the design process, and into a finished state for external customers. Plan and direct resource schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with customer on technical matters. Organize interdepartmental activities ensuring completion of the product/program/project on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction. Select, develop, and evaluate personnel to ensure the efficient operation of the function.

Directs and ensures the implementation of operational policies through subordinate managers. Interacts internally and externally with executive management, providing negotiation of difficult matters to influence policy. Functional expertise and broad company knowledge important. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development and product management. BS or MS degree or equivalent experience relevant to functional area preferred. Eight or more years of project management, product design or related experience preferred.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.

Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.


Are you interested in building large-scale distributed infrastructure for the cloud? Oracle's Cloud Infrastructure Group is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment.

Our customers run their businesses on our cloud, and our mission is to provide them with best in class infrastructure, support and managed services to enable their success. OCI has grown significantly in capability and customers and continues to aggressively add new features, new functionality and new customers to the cloud built for the enterprise. Oracle Managed Cloud Services operates critical back office infrastructure and applications for hundreds of customers worldwide. Our customers are continually going through a journey to the cloud that requires careful coordination across OCI and Oracle to ensure we are achieving the outcomes that make customers and Oracle successful.

As we work to modernize the OMCS product offering and integrate it more closely with OCI, we need a strong program management function to ensure the transformation of this 20-year business into a more cloud-native offering while also continually delivering critical day-to-day services for our customers. This role will build a program management office for our managed cloud services and drive program and project delivery across the organization in a coherent and effective manner.

The team:

This position is part of the leadership team responsible for the delivery and operation of managed application services built on top of Oracle Cloud Infrastructure. As part of our overall customer success organization, it is tightly integrated with our service operations and customer support teams.

OCI’s leadership team is highly technical, very collaborative and focused on building the strongest engineering organization with the best record of delivery and customer satisfaction that we can. Our mission is to make it possible for customers to run their entire enterprise on our cloud – and our values mean that we want customers to have such a delightful experience doing so that they all want to run everything on our cloud.

Enabling customers to safely and confidently migrate workloads to our cloud is critical to Oracle’s continued growth and success. This role involves working with and influencing multiple teams across Oracle and within OCI to modernize and transform our product offering while also keeping the lights on.

The Program Management Office for Managed Cloud Services is a new team and this role will establish, hire and evolve the PMO to deliver on our key objectives this fiscal year and beyond, including: completing the successful technical refresh of all customers onto OCI; modernizing our implementation and product offering in partnership with product management; establishing a more unified program management philosophy within managed services and coordinating that delivery with OCI standards; and building mechanisms to ensure we are constantly evaluating our strategic objectives to be focused on the most critical work.

Specific responsibilities and experience:

  • Take on a newly created function to establish program management for a team that has not benefited from this in the past. Define the charter and size of the team to accomplish its strategic objectives.

  • Ensure the timely execution of critical programs that span the Managed Cloud Services portfolio.

  • As a member of our Managed Cloud Services leadership team, help nurture a high-performing organization to continue to deliver well and maintain our culture as business demands increase significantly.

  • Oversee the development and implementation of a data driven systems for scheduling, planning, reporting through dashboards and metrics

  • Work closely with the sales organization leaders globally and the technical account management team to deliver on key programs for customers on time and without negative impact.

  • Influence the strategic direction of managed services on OCI as part of the core leadership team.

  • Develop professional relationships at all levels driving cultural change to align managed services delivery with our cloud delivery principles and values.


  • Experience running a team responsible for delivering a series of complex, multi-quarter projects in parallel.

  • Demonstrated ability to interact with all levels of a large organization from SVPs to individual engineers, product managers and program managers.

  • Personal experience having launched a complex program or project with infrastructure and software components

  • A record of building strong collaborative relationships across organizational boundaries (e.g. into finance, purchasing, supply chain, legal, etc.).

  • Proven capacity to build and sustain a high-performing team operating at various scales (small, medium and large).

  • A track record in building the next generation of leaders for your organization.

  • Personal experience managing and leading teams located across multiple geographies and or cultures.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Job: *Product Development

Organization: *Oracle

Title: Snr Director, Managed Cloud Services PMO (JoinOCI-leader)

Location: WA,Washington-Seattle

Requisition ID: 20000XLP

Other Locations: United States