Hilton Chinese Restaurant Supervisor in Jiuzhaigou, China

A Cloakroom Supervisor is responsible for supervising cloakroom operations to deliver an excellent Guest and Member experience while ensuring adequate staffing and maintaining security of guest property.

What will I be doing?

As a Cloakroom Supervisor, you are responsible for supervising cloakroom operations to deliver an excellent Guest and Member experience. A Cloakroom Supervisor will also be required to ensure there is adequate staffing and maintain security of guest property. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise cloakroom operations and ensure adequate staffing
  • Welcome guests in a polite and friendly manner
  • Maintain security of all guest property
  • Manage guest queries in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware
  • Attend training provided by the hotel

What are we looking for?

A Cloakroom Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to work late shifts

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a supervisory role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Food and Beverage

Title: Chinese Restaurant Supervisor

Location: null

Requisition ID: HOT03LEE

EOE/AA/Disabled/Veterans