DevOps and Automation Engineer

IntroductionOur mission is to revolutionize customer service by developing and deploying the latest conversational artificial intelligence (AI), natural language processing (NLP) and speech technologies in IBM's industry-leading chatbot platform Watson Assistant.We believe in open architectures and open standards, and we run our cutting-edge AI on every cloud. We live and breathe Linux, Kubernetes and RedHat OpenShift. We strive to create the most portable, scalable and performant AI infrastructure. If you share our passion, and you have experience with managing Linux systems in IBM Cloud, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, please get in touch with us!Your Role and Responsibilities**This is an office based position in** Littleton, MA or San Jose, CA.This position is for a software development and automation engineer in the hybrid cloud deployment team of IBM's Watson Assistant service. Your primary responsibility will be management and automation of Watson Assistant deployments to Kubernetes and OpenShift clusters.Although this position is for cloud infrastructure development, your responsibilities will span the entire lifecycle of multiple microservices, from technical design, development, testing to deployment and operations.You will be part of a small agile team, but you will interact with multiple other Site Reliability Engineers (SRE) and engineering teams around the world to deliver secure and distributed microservices to various cloud environments. You will participate in release cycles of Watson Assistant, deploying code to integration, staging, and production environments. You will need to be an expert in working with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and change management applications.You must have a passion for examining how things work internally and excellent collaboration skills, since you will devise solutions to challenging problems in complex distributed systems with various different teams.Above all, we are looking for team members with a keen sense of ownership, resilience and drive. If you like dynamic projects and enjoy being challenged, if you can make progress when faced with complex technical problem, if you enjoy moving fast (and you are not afraid of making a mistake or two on the way), then we are the perfect team for you!Location & Travel: Once IBMers are no longer working from home due to COVID-19 this will be an office based position in Littleton, MA or San Jose, CA. Periodic travel may be required for team meetings or industry conferences.Required Technical and Professional Expertise+ Experience with configuration management tools like Red Hat Ansible Automation Platform, Puppet, or Chef+ Experience with container technology, Kubernetes or Red Hat OpenShift+ Experience with Go or Python developmentPreferred Technical and Professional Expertise+ Experience managing Linux systems in public cloud, such as IBM Cloud, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure+ Commercial experience with enterprise system monitoring+ Knowledge of Jenkins and code-based configuration and job definitions+ Experience with developing Kubernetes operators+ Solid knowledge of hybrid cloud infrastructure and management such as Red Hat OpenStack Platform, KVM, VMware vSphere, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft AzureAbout Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to , security and operations across hybrid environments-with complete software solutions for business and IT operations, , data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your Life @ IBMWhat matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:*12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.*World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.*Well-being programs to support mental and physical health.*Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).*Select educational reimbursement opportunities.*Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.*Giving and volunteer programs to benefit charitable organizations and local communities.*Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.