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Job Details

Merck & Co, Inc

Commercial and Content Product Manager (Remote)

Agriculture and Forestry

Agricultural Manager


North Wales, Pennsylvania, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Product Manager in the Digital Marketing & Content Strategy team

Human Health IT is on a journey to transform our technology, ecosystem, culture and support how we engage our customers and patients. We are shifting from projects and large programs to products and agile delivery teams. We have 3 primary goals in this transformation:

  • Increase commercial efficiency by complementing and augmenting impact of promotional activities and field forces thru digital capabilities.

  • Increase customer engagement by delivering data-driven experiences that are relevant, personalized and intuitive.

  • Build highly flexible, rapid and scaled agile teams who can pivot on priorities and customer needs.

The Digital Marketing & Content Strategy team plays a key role in defining and promoting foundational capabilities that enable our company to effectively engage with our customers through commercial and go to market strategies and the creation, management, and distribution of promotional material.

We are looking for a product manager who will manage value delivery through the product increments, define requirements, set technical direction, and provide context and coordination in our medical legal review automation capabilities that are powered by machine learning as well as be responsible for our commercial planning and strategy capabilities (L3 (Full Lifecycle).

As the Product Manager of our Content Strategy & Quality capabilities, you will:

  • Be responsible for solution vision - identifying and evaluating options and making the right architecture and design choices and be ultimately responsible for strategic business-outcomes in the area of Content Quality Automation, Commercial Planning and Commercial Strategy and other machine learning driven capabilities.

  • Communicate comprehensively the strategic vision to the business stakeholders as well as to the product and delivery teams.

  • Manages relationship between business and technical teams.

  • Ensures that the solution is valuable and drives business strategic outcomes while taking into account profitability and cost-effectiveness.

  • Be accountable for alignment of roadmaps towards yearly business objectives and multi-year strategies.

  • Accountable for adherence to Enterprise Architecture patterns.

  • Help the team lead optimize investments and leverage synergies across the value teams and enterprise IT.

  • Develop broad knowledge about current and future product features and vendor roadmaps.

  • Plan and manage product-market engagement, rollout, and adoption strategies.

  • Manage and report on product KPI’s and adoption metrics.

  • Manage cross-project escalations, issues, risks, and dependencies.

  • Creates the business case, cost case and focuses on profitability of the solution (ROI)

  • Ability to navigate in complex enterprise environments and handle ambiguity well

  • Ensure a seamless integration and user experience of our digital marketing capabilities by working with relevant Product Owners and influencing respective product roadmaps.

You will learn

How to implement multi-year strategies and make moon shot objectives a reality

How to work across commercial marketing, from content creation to delivery to performance measurement & insights

How to create significant value through digital marketing in healthcare and improve the lives of patients


  • Bachelors degree


  • 3+ years of working experience as a Product manager utilizing the following :

    • Vision and Leadership

    • Value Proposition definition

    • Product roadmapping, backlog and lifecycle

    • Product strategy, market research and marketing

    • Story mapping

    • Business modelling & financials

  • Previous working experience with one of the following: marketing, commercial strategy. content strategy, business process automation or machine learning

  • Previous working experience with stakeholder expectations management

Preferred Experience:

  • Understanding of ROIs definition and marketing campaign performance metrics

  • SAFe agile methodology

  • Design thinking

  • Lean UX, Interaction design, User research and usability testing

  • Continuous Discovery

  • Scrum/Kanban

  • Continuous integration

  • Platform Thinking

  • Experience with Veeva Vault, Sharepoint or SalesForce Marketing Cloud

  • Proven success in delivering and supporting user facing products, services and integrations

  • Strong analytical thinker and problem solving skills

  • Proven team player with excellent interpersonal skills

  • Experience advocating new ideas and technology

  • Familiarity with laws, rules and regulations applicable to Pharma industry is desirable

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Remote Work


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R211471