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Job Details

Merck & Co, Inc

Associate Director, Learning Solutions and Strategy (Hybrid NJ/PA)

Agriculture and Forestry

Soil And Plant Scientist


Rahway, New Jersey, United States

Job Description

The Associate Director, Learning Solutions & Strategy has responsibility for design and delivery of HR Solutions in support of Learning the learning CoE identifying opportunities for streamlining existing operations, identifying and assessing future technology solutions enabling the Learning strategy. This position works closely with the learning CoE as well as HR service and process leads, to identify, recommend & deliver alternative solutions, leveraging existing, or emerging HR & Learning tools and technologies. The individual is responsible for collaborating with peers and HR solution leads within the organization and is accountable for the implementation of agreed upon recommended solutions. The individual must be able to influence across multiple levels of the organization, including the Learning CoE Leaders as well as internal/external partners to drive change and tangible service improvements.

Reporting to the Director Learning and Service Management HR solutions, specific responsibilities include, but are not limited to the following:

  • Participates in strategy/process design sessions to consult on solutions (both existing and new) that will best achieve desired strategic outcomes.

  • Authors or facilitates creation of functional requirements to effectively build and/or configure solutions.

  • Builds team of required partners to implement defined solution (e.g. IT, System Vendor, Implementation Partner); Partner Management (if applicable).

  • Responsible for authoring the process design documents, uses cases/business scenarios.

  • Creates/updates required Data Privacy forms for all relevant objects requiring data; work with Data Privacy Office and data steward to obtain Local and Global Data Privacy and works council approvals.

  • Works with process/functional lead and test leads to define test strategy and test plan and executes user testing.

  • Leads solutions workstream as part of service transition projects, manages all work/deliverables per project plan, reports/escalates status, issues, and risks with mitigation plans weekly to project/program manager.

The Associate Director, Learning Solutions & Strategy operates in a highly complex and matrix environment and is expected to apply HR and learning functional and operational expertise to drive performance. The ideal candidate will be an accomplished HR/HRIS, IT and / or learning team lead with experience working globally and established credibility in delivery and enabling strategies within a large and complex organization.

Required Skills and Experience

  • Minimum of a bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience in a Human Resources, HRIS, Operations or learning function

  • Minimum 10 years’ experience in Human Resources, HRIS, Operation, learning function or related discipline (with Masters’ degree, minimum experience is 8 years)

  • Ability to assessing and implement Learning tools and systems, defining key processes and service level standards

  • Knowledge / experience implementing and managing Workday learning or success factors LMS system as well as experience with social learning and learning content management tools

  • Experience working in a regulated environment

  • Experience establishing service levels and analyzing operational workflow

  • Familiarity with global privacy, legal and compliance requirements

  • Strong business and financial acumen

  • Experience with large, company-wide program implementation

  • Ability to negotiate with and influence the opinions of others within the division and with clients & vendors

  • Ability to create, manage, and implement technology strategy roadmaps, and develop business cases as required

  • Ability to quickly define opportunities where HRIS / learning initiatives can further the business strategy and drive execution of functional business plans through enabling technology solutions

  • Knowledge of the external marketplace and emerging trends / technologies supporting Learning

Desired Skills and Experience:

  • Experience in modern learning methodologies and systems

  • Ability to quickly assesses business needs to identify opportunities where HR/HRIS processes, programs and initiatives can further the business strategy

  • A team-oriented style and a collaborative approach to getting work done.

  • Ability to be hands-on and entrenched in the details when necessary; ability to think strategically and big picture, while remaining involved in the day to day tasks.

  • Highly analytic with the ability to tackle deep dive analysis

  • Experience with Agile methodologies and ability to adjust to a rapidly changing environment and make decisions with limited information

  • Initiative, creativity, and outstanding written and verbal communication skills

  • Ability to manage through ambiguity

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

For positions located in the United States and Puerto Rico – Subject to applicable law, all new hires (including internal transfers) must demonstrate that they are fully vaccinated against COVID-19 or that they qualify for a medical or religious exemption to this vaccination requirement. New hires (including internal transfers) to a position that, as determined by the Company, requires routine collaboration with external stakeholders (such as roles in health services or customer-facing commercial or research-based roles) (“Customer-Facing Role”) who are not vaccinated must qualify for a medical or religious exemption and be in a position that the Company determines can accommodate unvaccinated employees without causing an undue burden to business operations. If, following dialog with the candidate as appropriate, it is determined that the candidate either a) does not qualify for a religious or medical exemption or, b) for candidates applying for Customer-Facing roles, it is determined that allowing the candidate to work without vaccination would cause an undue burden to the Company, the candidate will be ineligible for hire or transfer, or any offer of employment or transfer (if applicable) will be revoked. Please note that notwithstanding the approval of any reasonable accommodation, the Company reserves the right to monitor, modify, or revoke any such accommodation if it is determined, following dialog with the employee, that the accommodation is no longer effective or results in an undue burden to the Company.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Washington State and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$130,960.00 - $206,200.00

For Washington State Jobs, a summary of benefits is listed here.

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:

Travel Requirements:

No Travel Required

Flexible Work Arrangements:



Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R220918