Audit Manager – Consumer Compliance
Location: Remote/work from home in any US State
The Risk Review Group (Internal Audit) is the third line of defense. The Risk Review Group (RRG) is accountable to the KeyCorp Audit Committee and is responsible for providing an independent and objective perspective on KeyCorp's processes and risks through assessment and testing of the adequacy and effectiveness of Key's risk management policies and practices, while also ensuring adherence to applicable laws and regulations. This is accomplished through completion of an Annual Audit Plan, which includes both risk evaluations and risk reviews (internal audits).
The Audit Manager, while under the general direction of senior management, will oversee the completion of the team’s portion of the annual audit plan, and provide support during audit projects to project lead and staff. The Audit Manager will be responsible for the performance of their team, including the identification of major obstacles and efficiencies that can be created. As an Audit Manager you will also be responsible for coaching and developing staff members as well as contributing to the overall team initiatives. Additionally, the Audit Manager will be required to assist in the team’s ongoing risk intelligence process, strategic initiatives and risk review related trainings.
The Consumer Compliance team provides comprehensive internal audit services to all lines of business identified with having a consumer compliance risk present. The Consumer Compliance regulations set forth and enforced by the Consumer Financial Protection Bureau (CFPB), Office of the Comptroller of the Currency (OCC) and Federal Reserve Board (FRB), set the framework and test objectives for all Consumer Compliance audits as we independently verify compliance across Key’s related lines of businesses.
Demonstrate advanced understanding of audit concepts within planning, fieldwork and reporting, as well as workpaper documentation, audit findings, and audit reports.
Consistently demonstrate advanced business writing skills and cohesively present information effectively to others including the delivery of audit findings and other audit matters to senior and executive management; Consistently presents and organizes more complex information and adapts message to audience.
Prioritize and execute multiple assignments; identify obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary; able to adapt to unforeseen challenges and reprioritization of assignments, including the ability to make difficult decisions in a timely manner while including all necessary stakeholders.
Able to lead or provide oversight on the most complex stand alone and integrated reviews, investigations or ad hoc projects.
Exhibit a foundational understanding of product skills and business, industry and regulatory concepts. Perform regulatory research with the ability to apply relevant compliance risks to the strategy/scope associated with the audit.
Advanced ability to review audit work to ensure compliance with internal standards while ensuring the work product meets the need of internal and external stakeholders.
Champions the use of new ideas, continuous improvement and implementation of strategies to drive team and/or division change; demonstrate ability to draw insight from risk intelligence and regulatory bulletins.
Develop relationships with clients; thoughtfully engage in networking with those on your team, within the RRG and across Key, to build lasting relationships.
Regularly interacts with regulators and management in assigned area(s) to remain aware of changing or emerging risks and proactively utilize this information in audit planning, to facilitate changes to the continuous monitoring/audit program.
Provides ongoing, frequent employee performance feedback via one-on-one discussions, development plan creation and monitoring, and formal scorecard feedback at midyear and year-end.
Demonstrate the ability to perform in an organizational culture of respect and personal accountability regarding Diversity, Equity and Inclusion.
Bachelor’s Degree – Required
Master’s Degree – Preferred
8+ years of audit or related experience
Relevant Certification - Required
Certified Regulatory Compliance Manager (CRCM)
Certified Risk Certification (CRC)
Certified Risk Professional (CRP)
Certified Risk and Compliance Management Professional (CRCMP)
Certified Public Accountant (CPA)
Certified Internal Auditor (CIA)
Certified Fraud Examiner (CFE)
All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.