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Job Details

Key Bank

Summer 2024 Digital Banking Internship – Cleveland

Banking, Mortgage, Investment

Commercial Banking


Brooklyn, Ohio, United States

If you are interested in more than one KeyBank Internship opportunity, please consider applying for your top 3 internship roles within 12 months to ensure you are not duplicating efforts and obtaining the best candidate experience. Application Deadline: OCTOBER 1, 2023 Program Duration: MAY 29, 2024 – AUGUST 9, 2024 What does our Internship Program offer? Key’s Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one’s full-time career to Key post college. Interns are involved in a host of line of business specific projects that directly impact and benefit Key’s business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key’s competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice. Digital Banking It’s an exciting time to work in digital banking. As more people look to complete their banking online through an app or online, client expectations are high, and we are continually growing and rapidly innovating. We service our clients not only in the consumer banking space but also in small business, commercial and account originations. By understanding, anticipating, and responding to our expansive clients’ needs, we are changing the way we interact with our clients, and how our clients interact with us digitally. Our interns not only learn from these changes, but they also help create them. About the Digital Banking Internship Program The goal with the summer internship is to create a pipeline where an intern will learn and grown into a rotational Digital Analyst and eventually into a Digital Servicing Product Owner. We take a hands-on approach, and our interns and analysts receive 1-on-1 training with a Product Owner and a mentor in a similar role to coach them along the way. Projects our interns participated in included using machine-learning algorithms to automate digital client feedback, improving the bank’s digital financial literacy, and driving user experience enhancements for digital products on a cross-functional development squad. Job Responsibilities Partners and support work of PO and other Key team members Build and deliver enhancements to Key banks digital capabilities Develop strong business and digital knowledge and understand needs of clients and cross functional partners Develop and execute initiatives specific to your program Make sound data driven judgments drawing from analytical data sources Use problem solving skills to help identify and solve issues in a timely fashion Develop close working relationships with other lines of business Qualifications Graduating with a four-year degree or graduate degree by May 2025 with focused coursework in Engineering/Information Technology, Data Analysis, Design, Digital Media, Marketing, Business Information Technology, or related coursework Outstanding academic achievement (minimum 3.0 GPA) Demonstrated leadership and teamwork from past work experience and/or extracurricular activities Bring solid analytical, problem solving, communication and presentation skills Proficiency in Excel and PowerPoint Passionate about building functional and engaging user experiences A strong understanding of trends in banking technology and business trends An understanding in user interfaces, software, platform, hardware, and data is a plus Relevant work or internship experience a plus Compensation and Benefits This position is eligible to earn an hourly rate of $23 per hour. Compensation also includes a $2,000 Summer Internship Sign-on Bonus. KeyBank’s Campus Program Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.