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Job Details

Key Bank

Relationship Officer, Commercial Banking

Banking, Mortgage, Investment

Commercial Banking


Seattle, Washington, United States

Location: 1301 5th Avenue - Seattle, Washington 98101 About the Job Relationship Officer, Commercial Banking is the LOB professional dedicated to providing support for designated Commercial Banking Relationship Team. They facilitate service requests for an assigned book of clients within Key’s Commercial Banking line of business. Works within an aligned Services Team that is committed to overall excellence in servicing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts. Essential Job Functions Adheres to and supports Key’s compliance culture. Acts as a resource to the Team for all deposit and loan related compliance matters. Knowledgeable about applicable federal, state and compliance regulations., including the BSA/AML program, USA Patriot ACT, OFAC and related due diligence. Coordinates set-up of new and maintenance or closing of existing deposit accounts. Works in tandem with Relationship Managers, and Credit partners to ensure daily resolution to client’s overdrafts and insufficient funds. Displays proficiency in reviewing documentation to ensure accurate representation of business terms and conformity to credit approval and policies. Ensures accuracy of opening/maintenance of deposit accounts. Partnership with Business Partners throughout the organization. Works closely with multiple parties including relationship team, operations partners, and clients Works to resolve loan/fee payment delinquencies Determines appropriate course of action and directs resources to collect payment or otherwise clear delinquent status. General product knowledge and ability to identify referral opportunities for partner products and services. Responds to routine and complex client inquiries and resolves/refers to appropriate support partners. Submits service requests for DDA or general service needs. Coordinates follow-up with internal partners and clients, as appropriate, to ensure prompt and accurate completion/resolution of service requests. Promptly provides requested information for GRC testing and other internal/external audits. REQUIRED QUALIFICATIONS: 1-3 years Strong understanding of commercial lending concepts or equivalent experience 1-3 years Previous experience with commercial banking support functions. Possess expertise in the overall servicing of commercial banking clients, including resolution of client issues and the ability to identify cross-sell opportunities. Excellent knowledge of commercial loan and deposit documentation Understanding and adherence to bank’s BSA/AML program. Strong grasp of applicable federal, state and compliance regulations. PREFERRED QUALIFICATIONS: Treasury management experience LOCATION: Washington/ Oregon region required Seattle, Tacoma, Yakima, Wenatchee, Kennewick, Moses Lake -WA, or Salem OR highly preferred COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $60,000.00 to $75,000.00 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 03/07/2024 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing