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Job Details

Key Bank

Compliance Officer - Consumer Default

Banking, Mortgage, Investment

Mortgage Loan Officer


Various, Ohio, United States

ABOUT THE JOB The Compliance Officer will be a member of the Consumer Default Compliance team within Compliance Risk Management supporting Key’s internal probate, bankruptcy and collection teams and third-party student and solar loan servicers. The Compliance Officer will provide support to various lines of business by researching, interpreting, and assisting with applying the assigned laws and regulations to each applicable line of business. As subject matter expert for their assigned laws and regulations, the Compliance Officer will provide consultative advice across all lines of business related to compliance. The Compliance Officer will perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. ESSENTIAL JOB FUNCTIONS For assigned lines of business and/or regulations, serve as the corporate subject matter expert across the designated lines of business. Develop relationships of trust and confidence with the designated lines of business. Provide oversight and monitoring of line of business processes, procedures, risks and controls. Proactively identify process improvements or control gaps and facilitate necessary associated changes. Keep abreast of new laws and regulatory changes and perform impact and gap analyses as applicable. Assist with regulatory compliance exams. Assist with corporate policy and training development. Educate and provide consultative advice on assigned regulations. Provide independent review and challenge on various line of business activities. Participate in or lead various projects related to mitigating risk to Key. REQUIRED QUALIFICATIONS Bachelor’s Degree required; substantial industry experience may be substituted for a Bachelor’s Degree. Juris Doctorate or CRCM preferred. 3-5 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience. Demonstrated commitment to a diverse, inclusive workplace. Experience working within the three lines of defense model strongly considered. Demonstrated knowledge of the consumer default servicing regulatory requirements, including Regulation Z, FDCPA, FCRA, SCRA, ECOA, UDAAP and bankruptcy laws. Experience and knowledge of federal and private education loans and education loan servicers preferred. Ability to comprehend and interpret federal, state and local laws that apply to the designated consumer lines of business. Strong relationship management and leadership skills. Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows. Proven ability to work in a team environment. Sound decision-making skills; able to make decisions independently and quickly. Solid written and oral communication skills. Sound understanding of compliance risks. Strong research skills coupled with strong problem solving/analytical skills. Strong attention to detail.