Account Management Manager-Deloitte’s Green Dot Agency

Account Management Manager

Think a Big Four career is just spreadsheets, gray suits, and corporate profits? Look again. Deloitte's full-service Marketing Excellence (ME) organization is seeking collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. If you're a marketing and communications professional who sees the world differently, finds opportunity where others don't, and keeps a pulse on the next big trends, then become our partner in growth. Together we'll discover new ways to transform out-of-the-box ideas into measurable business results for our clients and our company. If you're ready to make an impact, join our ME team to see how we Deloitte differently.

As an Account Manager, you will establish rapport and trust with stakeholders, thoroughly understanding their businesses and their goals in order to serve as a strategic partner who adds value. You'll work closely with in-house agency project managers, ensuring that campaigns are delivered on-time and on-budget and that deliverables meet quality standards. You must have a passion for great creative, strong communication and leadership skills, and a proven track record of developing/maintaining positive stakeholder and agency team relationships. Extensive marketing experience is a must as well as having experience with creative output that spans a wide range of social content types, including but not limited to video, photography, original artwork and animation, influencer, media partner content, etc. The ability to think strategically and a strong understanding of applying to analytical insights into creative is necessary for this position.

The Team
The Green Dot Agency is Deloitte's in-house agency. Sitting within the Marketing Excellence (ME) organization, we provide value to Deloitte by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing solutions, and delivering distinct client experiences. We develop cutting-edge marketing plans, creative assets, and unique experiences that engage our clients; deliver on the strategy of our businesses in the marketplace; and capture the hearts, minds, and loyalty of our clients.

Qualifications

Project Management skills

Level of Proficiency

• Effectively manages projects by developing work plans, obtaining approvals, estimating and tracking resource requirements, and communicating with stakeholders

Advanced proficiency

• Advises and influences stakeholders at all levels of the business to achieve strategic objectives

Advanced proficiency

• Proactively monitors the progress of multiple projects by tracking activities, spend and outcomes

Advanced proficiency

• Demonstrates strong analytical and problem-solving skills

Advanced Proficiency

• Possesses specialized skills or experience relative to operations/process excellence

Proficient

Leadership skills

• Proven experience managing and leading cross-functional teams

Proficient

• Prior experience working on a virtual team within a highly matrixed organization, preferably for a global corporation or professional services firm

Advanced Proficiency

• Identifies and/or follows leading practices to assess resources and budget for client projects and initiatives

Advanced Proficiency

• Skilled at gaining consensus when differing viewpoints are presented

Advanced Proficiency

• Demonstrates leadership, maturity, and accountability through extra-curricular and community activities

Advanced Proficiency

• Develops and manages project budgets

Advanced proficiency

Professional skills

• Demonstrates excellent written and verbal communication skills

Superior Proficiency

• Exhibits a high level of professionalism with a strong executive presence

Superior Proficiency

• Collaborates and builds relationships, both virtually and in-person, with colleagues, stakeholders, and teams across the organization to meet shared objectives

Advanced Proficiency

• Skilled at negotiating, with the ability to solve complex problems and demonstrate agility

Advanced Proficiency

• Provides strategic and tactical counsel that helps achieve clients' business goals

Advanced Proficiency

• Proficient in Microsoft Office

Advanced Proficiency

• Capable of navigating and performing research on the Internet

Advanced Proficiency

Brand & Communication skills

• Understands marketing fundamentals with a focus on strategy/trends and execution in the B2B arena

Advanced proficiency

• Develops integrated marketing campaigns that leverage data and analytics to inform strategies and measure success

Advanced proficiency

• Leverages design thinking, and other modern problem-solving tools, to develop innovative marketing solutions

Proficient

• Consistently delivers marketing programs with high-quality results

Advanced proficiency

• Leverages data and industry trends to set strategic goals and objectives

Advanced proficiency

• Supports delivering Deloitte's story to a variety of stakeholders through multiple communication channels and thought leadership initiatives as defined by our corporate communications strategy

Advanced Proficiency

Business Intelligence skills

• Knowledge of advanced analytical techniques and tools (e.g. multi-factor attribution, collaborative filtering)

Proficient

Technical skills

• Leverages technology to support and enhance communication processes

Advanced Proficiency

• Uses Workfront to enhance collaboration, manage assets and maintain visibility of project workflows

Proficient

Others

• Required Education

Bachelor's

• Experience a plus

Advertising/Agency Experience

• Years of Experience

10+

• Travel

0-25%

How You'll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
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