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Job Details


Deloitte

Third Party Risk Management, Sales Enablement Manager (15123)

Branch Manager

Management

Yearly

No

Los Angeles, California, United States

Deloitte Risk and Financial Advisory is hiring a Sales Enablement Manager to aggressively drive growth of our Third-Party Risk Management practice within Deloitte. This individual will be the trusted advisor for the client and empower teams to fulfill their goals with the asset. They will be responsible for onboarding new customers and driving adoption, providing ongoing support, and managing renewals. They will work with the rest of the asset team to uncover new ways to make improve product features and functionality based on insights from client delivery engagements.

Our TPRM portfolios of services includes a broad variety of solutions for our clients, including designing and implementing broad third-party governance and risk management frameworks/processes, developing third-party risk and control assessments, and implementing managed services to improve/enhance an organization's TPRM program. Given the ever-increasing size and complexity of third-party ecosystems, our clients are increasing leveraging our firm's expertise to implement and operate a wide variety of TPRM solutions designed to mitigate risks and drive more value in third party relationships.

The work you perform will help you develop an understanding of:

  • The different third-party relationships an organization may have across different industries;
  • The drivers which affect behaviors of business partners, suppliers and customers; and
  • The operational processes and controls required by an organization to effectively manage and monitor its third-party relationships.

Work you'll do
  • Build strong relationships with our clients to understand their needs and ensure their success with the asset
  • Serve as the main point of contact and liaison between clients and the rest of the asset team
  • Define customer requirements to inform product customizations during delivery
  • Manage service delivery personnel and conduct resourcing / project scoping activities
  • Take ownership of new accounts and manage their onboarding / training
  • Serve as the trusted partner for the customer to address questions on product functionality
  • Provide support throughout all aspects of the delivery and renewal process
  • Accompany clients in their use of the asset to ensure they are realizing the full potential
  • Navigate client organizations to uncover additional product applications & opportunities for partnership (including broader Deloitte consultative services)
  • Deliver and communicate ROI for our clients, throughout the customer lifecycle (e.g., Quarterly Business Reviews, etc.)
  • Gathering and communicating client feedback to product development teams


Required:
  • BA/BS
  • Ideally 6+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
  • Relationship management skills; track record of ability to manage clients up and down throughout internal and client organizations
  • Strong understanding of Third-Party Risk Management
  • Ability to create structure in ambiguous situations and design effective processes
  • Experience in working with and navigating complex, multi-divisional, multi-geographical organizations
  • Proven skills as a team member, team lead, project manager or product manager on at least one full software implementation lifecycle including designing, testing, training, and deployment
  • Clear oral and written communication skills to present complex value propositions to client senior executives and facilitate onboarding and conduct trainings; strong executive presence
  • Strong leadership skills with a bias for action
  • Passion for technology and for driving growth
  • Experience working with cross-functional teams (e.g. Go-To-Market, Product, Delivery)
  • Ability to travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:
  • Excellent interpersonal and organizational skills
  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Self-motivated to improve knowledge and skills
  • A strong desire to understand the what as well as the why and the how of security incidents

The team

Deloitte Advisory's Cyber Risk team helps complex organizations more confidently pursue their growth, innovation and performance agendas through proactive management of the associated cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs into proactive Secure.Vigilant.Resilient. TM cyber risk programs. Join the team developing the future state of cyber risk solutions. Learn more about Deloitte Advisory's Cyber Risk Services practice.