Program Manager

**Program Manager****Description****ASO, LLC an Akima Company** , provides logistics, facilities maintenance and operations, transportation and support services for mission-critical military installations and civilian agencies around the country. From the homes of U.S. Central Command and U.S. Special Operations Command to the highways of suburban Virginia, ASO experts and professionals work behind the scenes to ensure smooth and continuous operations. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our companys profits go back to our 14,300 Iupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.**Job responsibilities:**Project Governance+ Establishes project policies and procedures, and manages day-to-day operational aspects of the Logistics Support Services (LSS) Contract. Is responsible for overall management and administration of a large, multidiscipline workforce.+ Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.+ Identifies resources needed and assigns individual responsibilities.+ In conjunction with the QC Manager, establishes quality standards and ensures they are met.+ Establishes, communicates, and evaluates KPIs and operational metrics to identify strengths and weaknesses in project team delivery.+ Effectively establishes operational procedures, applies methodology and enforces project delivery, safety, and quality standards.+ Prepares for contract performance reviews and project management reviews.+ Minimizes our exposure and risk on project through effective decision making, communication techniques, and leadership skills.+ Ensures project documents are complete, current, and maintained appropriately.+ Ensures work accomplished is within scope of the contract and is authorized by the customer.Project Financial Management+ Establishes, monitors, and actively manages project budget.+ Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables.+ Delivers target profitability annually.+ Follows up with customer, when necessary, regarding unpaid invoices.+ Analyzes project profitability, revenue, margins, bill rates and utilization.+ Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.+ Understands our pricing model and billing procedures.+ Accurately forecasts revenue, profitability, margins, bill rates and utilization.Business Development+ Identifies business development and "add-on" sales opportunities as they relate to a specific project.+ Leads proposal efforts including completing project scoping and Level of Effort assessments.+ Effectively conveys our message in both written and verbal business development discussions.Communication+ Facilitates team and client meetings effectively.+ Holds regular status meetings with project team.+ Keeps project team well informed of changes within the organization and general corporate news.+ Effectively communicates relevant project information to superiors.+ Delivers engaging, informative, well-organized presentations.+ Resolves and/or escalates issues in a timely fashion.+ Understands how to communicate difficult/sensitive information tactfully.Customer Management+ Manages day-to-day customer interaction.+ Sets and manages customer expectations.+ Develops lasting relationships with customer personnel that foster customer ties.+ Communicates effectively with clients to identify needs and evaluate alternative business solutions.+ Continually seeks opportunities to increase customer satisfaction and deepen client relationships.+ Builds a knowledge base of each customer's business, organization and objectives.Internal Operations+ Suggests areas for improvement in internal processes along with possible solutions.+ Leads internal teams/task forces.+ Approves team members' time and expense reports in a conscientious and timely manner.+ Reviews the status reports/KPIs/operational metrics of team members and addresses issues as appropriate.+ Complies with and helps to enforce standard policies and procedures.**Qualifications**+ Minimum of 15 years general experience in management and operation. Requires a good basis of knowledge of the principles of organization, management, administration, budgeting and financial management.+ Extensive understanding of DoD and USA logistics requirements, expectations, and operations.+ Ability to gain cooperation, coordinate the work of others, and build a cohesive and collaborative team.+ Skilled in written and oral presentations.+ Capability to adjust work operations to meet emergency or changing program or production requirements with available resources and with minimum sacrifice to quantity and quality of work.+ Ability to establish program objectives or performance goals and assess progress.+ Ability to analyze organizational and operational problems and develop timely and economical solutions.+ Bachelor degree required. Advanced degree or PMP certification preferred.+ Excellent communication and organizational skills.The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessar y. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.** AN EQUAL OPPORTUNITY EMPLOYER** We are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, protected veteran, sexual orientation, or any other legally protected status. We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or [Register to View] . The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance. Please do not use the dedicated phone number above to call on the status of your job application if you do not require accessibility assistance or an accommodation. Reasonable accommodation requests are considered on a case-by-case basis. In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.**Job:** Program & Project Management**Primary Location:** US-NY-West Point**Shift:** Day Job**Req ID:** ASO01715