IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesJob Duties:Highly challenging strategic/technical and personnel management role in Systems Test & Development organization responsible for z Systems Programming Support, lab network strategy/architecture and for day to day management of the network labs located in Poughkeepsie, Austin, Rochester, Raleigh and Tucson. This includes the deployment of our next generation (Next Gen) network architecture strategy to provide capabilities to support our cloud and AI initiatives. Providing Infrastructure, z SME and Network Support virtually world wide with uninterrupted service, performance and support. Manage a team of highly skilled z and Network personnel, expanding their skills, capabilities and deliverables.Successful candidates will have experience in IBM Systems product development, test, support and/or offering management as well as knowledge of network technologies. Experience in Agile and Design Thinking practices and methodologies and managing cross functional teams in achieving business outcomes a plus. Experience with both external IBM Clients as well as internal clients with the ability to handle challenging and critical situations by driving action plans to resolve issues and restore support and production.Job Description:+ Act as a change agent to help transform our Lab Engineering across the US and Mexico, to better position our labs to deliver on business initiatives for Cloud and AI.+ Responsible for all aspects of budget, planning, strategy and capital to deploy the latest Z and Network technologies across the infrastructure - driving efficiencies and cost savings while increasing capacity and network reliability.+ Driving the incorporation of the latest z15 & zNext technologies into the Infrastructure, (IaaS), to increase. capabilities, capacity, security and performance. (ie. Cyber Resiliency/Cyber Vault, GDPS Production Protection, zNest Compliance architecture, IBM Red Hat OCP/Cloud Paks, Data Privacy Passports, and ML-Analytics on IBM z and more).+ Drive Z efficiencies utilizing the latest application modernization technologies, (DevOps Modernization on Z, Zowe, Ansible, Hybrid Cloud, Hyper Protect Services, Multi-Cloud Management and more).+ Work to expand the mission of System Lab, Network, and z Systems Support by increasing capacity to support additional world wide development and test organizations through consolidation, increased capacity, and technologies.+ Drive quality, efficiencies and cost savings through agile and design thinking practices utilizing personas, customer input, defining hills, and delivering on year to year cost savings and increased productivity.Required Technical and Professional Expertise+ 5+ years experience in product development, test, support or offering management+ 3+ years experience enabling and fostering teams in Agile and Design Thinking practices+ Should have successfully managed cross functional teams in achieving business outcomes+ Should be familiar with the z operating systems, z/OS, z/VM and the most recent Hybrid Cloud Red Hat OCP/Cloud Paks deliverables+ Should be familiar with Network technologiesPreferred Technical and Professional Expertise+ 3+ years of experience managing HW/SW Raised Floor infrastructure, implementation and capital planning+ 3+ years of client facing support both internal and external to IBMYou must be willing and able to perform job duties in Poughkeepsie, NY.About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.Your Life @ IBMWhat matters to you when you're looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementIBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.IBM intends this job to be performed entirely outside of Colorado.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.