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Job Details

Windstream Services, LLC

Staff Manager-Project Mgmt ( Remote) (21001203)

Branch Manager




Arkansas, United States

/Windstream is considered an essential business and we are HIRING NOW. As our company responds to COVID-19, the safety and wellbeing of our employees, customers, partners, and communities is our top priority./*Job Overview:* This position is responsible for managing the team of IT infrastructure project managers. Specifically, this individual will provide oversight for projects to move core data center infrastructure (when applicable) and migrate to the cloud, along with maintaining a standard implementation process to adhere to security, network segmentation, and resiliency policies.This person will work closely with both IT Infrastructure, Application teams as well as Business functional teams such as engineering and security. Partner inside Information Technology to identify project deliverables, develop project scope and manage resources and activities to ensure project deliverables are met on time and within budget while delighting our customers. Identify project risks and set timelines to meet customer expectations. * Manage multiple projects, with interdependencies in a fast-paced, high energy environment. * High energy attitude with a desire to 'Get Stuff Done' * Utilizing project management best practices and aligning with the PMO methodology (Agile/Hybrid approach), work inside project teams to review scope of work and create project plans. * Schedule recurring internal and customer facing meetings as needed during project implementation to review and monitor project goals and status. * Influence effectively between the Business Owners, Project Managers (PMs), and Operations Teams to support delivery, risk mitigation, change management, and issue resolution * Effectively manage and lead the successful delivery of the Infrastructure projects and requests from within various phases of delivery, across the entire lifecycle of Delivery within project timeline and budget. * Maintain a regular reporting schedule for project status and communicate accordingly with executive level management.*Responsibilities* * Partners closely with Infrastructure Teams, understanding their plans and initiatives. * Develops and maintains detailed project schedules, works with team to maintain / update schedules, integrates project plans into other release schedules and works with teams to resolve discrepancies among schedules and availability conflicts with resources * Ability to get the respect of the senior technical teams to lead projects, coordinate teams and handle issues and problems effectively in a timely manner. * Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. * Reports accurate status and process delivery monitoring through the phases of the Solution Delivery Management process * Provides effective day-to-day project management of multiple IT infrastructure related projects * Represents team recommendations to Senior Management, demonstrate influence over governance bodies, and communicate effectively via formal presentations. * Builds strong relationships with business and technology leaders. * Collect and report value metrics to enable leaders to make decisions in order to maximize returns across enterprise projects and programs * Ability to quickly learn and use new complex technical concepts and resolve issues with them in a rapidly changing environment. * Ability to discuss complex technical concepts to the technical staff, stakeholders and business executives in a simple straightforward manner. * Provides ongoing status updates on project progress, risks, change management and issue resolution. * Leads issue identification, tracking, escalation and resolution documentation. Monitors risk events before becoming issues and potential roadblocks.Desired Qualifications: College degree in a Technical or related field and 8 years professional level experience with 3-4 years supervisory experience for roles with supervision; or 12 years professional level related Technical experience with 3-4 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related Technical experience desired.*Preferred Qualifications and Experience* * BA, BS or Masters degree required (in Computer Science, Information Systems or a related discipline is a plus) * 3-6 years of experience in managing IT infrastructure projects * Experience managing IT infrastructure projects in one or more of the following areas: * Cloud Transformation**Primary Location:** **US-Arkansas-Little Rock***Job Category:** **Project Management****Requisition ID:** *21001203***Other Locations:** *United States*Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.