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Deloitte Greenhouse® Digital Experience Manager (27318)

Branch Manager




Alviso, California, United States

The Deloitte Greenhouse® Digital Experience Team - Manager

Help us accelerate Breakthrough. The Deloitte Greenhouse® is an advanced, immersive environment that combines behavioral methods, analytics, technology and experienced facilitation to create an experience that can bring about extraordinary results for clients. The Deloitte Greenhouse® is designed as a place for cultivation - of ideas, of relationships, and of opportunities.

The Deloitte Greenhouse® serves Deloitte's biggest and most strategic program clients by integrating a suite of unique client and internal offerings - called Labs - into one dynamic space. Current and future Lab Offerings range from a suite of Signature Breakthrough Experiences (each tailored to the individual client and delivery), to immersive technology showcases and demos, to custom breakthrough experiences addressing innovation, leadership, strategy, transformation, transition and alignment. We provide an environment that fosters creativity and provides a powerful experience for both external and internal teams. Clients who engage in these experiences will uncover highly relevant insights and develop more successful approaches to complex challenges.

The Deloitte Greenhouse® Digital Experience Team is focused on upping the digital engagement in everything we do. It's focused on both managing a portfolio of tools and technologies to drive collaboration and a wow! factor to every Lab and on innovating what the future digital experience will be.

Work you'll do

This role will give the candidate a unique opportunity to product manage our existing digital engagement tools focused on driving adoption, training, change management, and efficiency, to innovate the Greenhouse digital experience by finding new tools to support Lab delivery, and to develop new digital offerings for the GH and the larger Deloitte firm to use.

The ideal candidate will be eager to apply an understanding of the human experience and activate it through digital experiences. We're looking for a high performing Manager with a passion for everything digital, a desire to create innovative, dynamic, unique experiences for Deloitte's clients and account teams, solid design thinking skills, great content development skills, and strong project management / organizational skills. A proactive and hard-working attitude will help the person excel in this role. And a desire to have some fun!

What we're looking for

  • Experience with innovation management, change management, and product lifecycle management
  • Innovative and forward thinking, able to conceptualize and communicate how digital tools can further the client experience
  • Strong verbal, written, and presentation design skills with the ability to tailor communications to both technical (application developers, visualization designers, data warehouse architects) and non-technical (executives, program leaders) audiences
  • Passion for research and piloting creative, innovative approaches that can be deployed in a Breakthrough experience (e.g., Lab or workshop) virtually and in-person
  • Interest in learning about design & facilitation, the core offerings of the Deloitte Greenhouse ®
  • Experience with enterprise level applications serving multiple business units
  • Experience leading and coaching junior staff
  • Effective collaborator, partnering with Deloitte Greenhouse ® team members to roll out and support use of digital tools

The team

The Deloitte Greenhouse® Experience team sits within Deloitte's Executive Accelerators organization, which supports Lead Client Service Partners (LCSPs) and account teams in helping key client leaders, their teams, and organizations address their most pressing challenges.


  • Minimum of 5 years related experience, focused on product management and digital innovation or serving clients in the digital space and 6-8 years working experience
  • Ideal candidate will be a self-starter, capable of working independently, proactively and operating effectively in ambiguity
  • Experience with change management, rolling out applications to internal audiences, adoption and training a plus
  • Thrives in fast-paced, detail-oriented environment
  • Ability to multitask and manage work across multiple streams
  • Superior Microsoft Office skills (e.g., Word, Excel, PowerPoint, Outlook); familiarity with integrating various technologies to support marketing, research and planning efforts
  • Site based practitioner, with estimated up to 15% travel (Sites: New York, D.C., Dallas, Houston, Chicago, San Francisco) -While 15% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Ability to work across multiple time zones including EMEA, India and US
  • Experience with Azure Dev Ops, Adobe Analytics, and Salesforce a plus