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Job Details
Deloitte
ServiceNow Nuvolo Manager
Work you'll do
Industry-leading clients. An award-winning culture. Top-notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level. Deloitte's Real Estate & Location Strategy offering helps organizations create value with every real estate and location decision - optimizing real estate operations and the enterprise footprint by combining leading-edge strategies with the latest real estate & location analytics technology.
As a Manager within our Real Estate & Location Strategy team, you will:
- Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work
- Lead team problem-solving efforts and offer ideas to solve client issues.
- Prepare and conduct client interview and design workshops
- Develop project deliverables as required including: Functional requirements, As-is and to-be process flows, Current and future state technology diagrams, Functional design documents, Use cases & test cases, Test and training plans, Traceability matrices, Training materials
- Liaise between clients and the technical team to interpret and ensure that business requirements are accurately reflected in the solution
- Lead proposal development, as requested
The team
Our Finance & Enterprise Performance team works as a trusted advisor to CFOs, COOs, CIOs, and key executives. We advise, implement and deliver as-a-service solutions, helping our clients develop strategies and capabilities to support enterprise-wide decision-making, improve finance operations, and create impact within their organization.
Qualifications
Required:
- 6+ years' ServiceNow implementation experience or 3+ years' Nuvolo experience
- 6+ full-lifecycle implementations
- Experience managing teams of 4+ resources through design, development, and/or operations of complex technology environments
- Bachelor's degree in Business, Engineering, or Information Systems
- Travel 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
- JavaScript Programming
- Data mapping and data migration in ERP/IWMS Implementations
- ServiceNow certification in one or more areas
- Good understanding of multiple ServiceNow applications and modules
- Experience in real estate, facilities management, maintenance & operations, capital projects, or space management
- Advanced Degree