Sr Operations Manager

Job Summary

The Operations Manager Senior is responsible for overseeing activities and personnel to provide operational support for contract performance, business development, and mobilization/transition planning and execution. Ability to implement overall strategy and drive continuous process improvement.

Principal Accountabilities
(Typical duties include the following, although specific duties vary by assignment or contract.)

• Oversee personnel and activities to provide operational support, maintain schedules within cost requirements, and ensure sufficient resources to fulfill contract and company objectives
• Advise senior management on operations and policy oversight for effective decision-making regarding performance, strategies, issues, and optimal approaches to achieve customer satisfaction and contract compliance
• Ensure the implementation of strategic plans for operations to support contract requirements and business development based on industry best practices
• Monitor functional area performance and ensure compliance with operations policies, procedures, standards, and regulations
• Advise management of significant issues and direct staff for immediate resolution
• Collaborate with various functional areas to provide services for supporting project requirements
• Develop training materials for managers to ensure effective implementation and control of operational activities in their areas of responsibility
• Oversee maintenance, repair, and operation of systems and supporting infrastructure if assigned
• Perform other duties as assigned
• CONUS: Generally works in normal office environment, but may be required to travel domestically and internationally on short notice, to austere environments, under harsh living conditions
• OCONUS: Some positions will be assigned to overseas locations where living and working conditions at assignment location could be remote and uncomfortable, with long hours, exposure to weather, dust, and hazardous/harsh conditions

• Minimum five ( 5) years of experience in operations or similar field with at least five (5) years experience in a supervisory role
• Bachelor's degree in business, management or closely related discipline, two (2) years’ experience in related field can be substituted for each one year of the four (4) years of college
• Multi-team management experience
• Ability to travel domestically and internationally
• Must be a US citizen

• Preferred Master's degree in a related discipline
• Preferred certification by professional organization in related field
• Preferred experience working OCONUS
• Additional experience/education may be required and will be listed separately
• Excellent communication, leadership, interpersonal, organizational, and problem-solving skills
• Proficient in Microsoft Office software
• Knowledge of basic principles of Lean
• Additional knowledge/skills may be required and will be listed separately