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Senior Manager - Deloitte Greenhouse Experience - Client Studio Leader (New Jersey) (50330)

Branch Manager




Jersey City, New Jersey, United States

Deloitte Greenhouse® Client Studio Leader

The Deloitte Greenhouse® is searching for the next leader of our client studio location in New Jersey. This is an exciting opportunity to lead a passionate, high-performing team partnering with a Deloitte account team serving a Fortune 50 company to deliver client experiences and accelerate relationships.

As the Client Studio Leader, you will have the opportunity to take on a variety of roles, with a focus on the following areas:

  • People Leadership : Our client studio leaders are committed to growing, mentoring, and inspiring our talent. We are looking for someone who thrives on team-centered people leadership and who is committed to creating an inclusive, collaborative, and fun environment that gives everyone on the team the opportunity to succeed.
  • Business Leadership : As the client studio leader you will collaborate closely with senior Deloitte leaders on the account team to help advance their business objectives and accelerate relationships with their executive clients. You will serve as a strategic advisor and the primary point of contact with the account team to understand and support their needs. We are looking for someone with strong stakeholder management skills and a longstanding passion for creating and overseeing partnerships in service of innovative, dynamic, unique experiences for clients and account teams.
  • Lab Leadership: In the lab delivery role, you will have a unique opportunity to work with a wide array of clients across the organization to solve exciting business challenges, stretch your critical thinking and problem solving skills, and network with executive-level clients as well as senior Deloitte leaders. We are looking for someone with excellent facilitation/presentation skills who can face off with senior executives. Familiarity with design thinking and creative problem-solving skillsets is advantageous.
  • Operational Leadership: As the client studio leader you will help oversee operations for the client studio, including processes, procedures, efficiencies, and metrics. We are looking for someone with strong project management skills, attention to detail, and strengths in both risk management and change management.
  • Project Leadership: In addition to delivering labs, you may also have the opportunity to support national Greenhouse special projects and test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse® portfolio. We are looking for someone who enjoys taking on new challenges and pushing boundaries.

What We Do: Deloitte Greenhouse Jobs

Thousands of executives have experienced the transformative power of The Deloitte Greenhouse ® to tackle their toughest business challenges. It takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our dedicated teams engineer environments and experiences-physical and virtual-for leaders and their teams to achieve breakthrough.

We are looking for authentic, motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are excited to learn new things and are energized thinking about how to help businesses solve their toughest challenges, particularly in a team-setting. Specific background, expectations, and experiences vary by role.

Interested in joining our motley crew? Find out more about what we do and what it takes to join The Deloitte Greenhouse.

The Team

We are passionate about helping executives and executive teams breakthrough their most critical challenges. As a client studio team member, you will have the opportunity to deliver both Breakthrough Labs (bespoke experiences typically designed for teams) and Transition Labs (a core offering to help C-level executives prepare for and accelerate transition into their role). You will focus on a single high-priority client account, partnering closely with the senior leaders on the account team to strategically leverage the Deloitte Greenhouse® and Executive Accelerators to catalyze relationship-building with their executive clients. You will be part of a group that strives to be the ultimate Team of Teams; one that is committed to the growth of all team members, to maintaining a customer-centric mindset, and to cultivating a culture that is fun and playful.

In This Role You Will Exercise Skills in the Following Areas
  • Owning multiple workstreams
  • Thriving on changes, unknowns, risks, and uncertainty
  • Making decisions quickly and confidently, even when all information is not available
  • Apprenticing, coaching, mentoring, motivating, inspiring, and developing teams and team members
  • Supporting and guiding teamwork, collaboration, and conflict management
  • Demonstrating mastery of active listening, asking penetrating questions, and real-time conversation synthesis (drawing connections and driving to action)
  • Applying tactics and strategies to persuade decision-makers to achieve win-win outcomes
  • Creating trusted relationships with key stakeholders within and outside the organization, and identifying new strategic relationships with high strategic value
  • Creating a culture of customer service and continuously looking for ways to add value
  • Diagnosing problems using formal problem-solving tools and techniques
  • Examining business needs to identify opportunities or obstacles, and analyzing complex business issues to develop solutions
  • Applying strategies, tools, and techniques to foster the learning and development of innovative thinking

Qualifications include

  • Minimum 10 years work experience; at least 3 years direct experience serving Deloitte clients
  • Bachelor's Degree
  • Excellent presence, as well as strong writing and oral presentation skills
  • Excellent facilitation skills with ability to manage pivots in the moment
  • Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes
  • Travel up to 10% (While 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice).
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Advanced Degree
  • Interest and experience with analytical methods and tools, including data visualization are desirable
  • Experience working in the Life Sciences industry