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Job Details


Manager, HRST Program Advisory and Delivery (20002)

Branch Manager




Costa Mesa, California, United States

Key Role Description :
HRST Teams will partner to reimagine how Talent fuels our businesses through innovative, customer-centric, digitally enabled talent services. The responsibilities of the HRST Program Advisory and Delivery t eam are to:

• Drive and integrate transformational and strategic initiatives to execute against the Talent transformation roadmap

• Deliver solutions with a focus on strategy, process, people, and stakeholder management impacts and outcomes

• Lead delivery through project-based work, either wholly owned, in partnership with other Talent teams, or through other Deloitte collaborations (i.e., Consulting, US Innovation)

• Collaborate with stakeholders to determine the best approach to test (POC/pilot) and implement solutions that align Talent to the business strategy

The PPM team provides solutions for our Businesses, Talent leadership, and Talent professionals through project-based work, which requires facets of innovation, critical analysis, strategic planning, collaboration, program/process design, project management, and change management. Sample projects in the portfolio for PPM have included: deployment transformation, Future of Work, PPMD Strategic Initiatives, AI/cognitive pilots, Avature implementation, reward and recognition transformation, among others.

The Manager will work closely with HRST Planning & Program Management Leader & Senior Managers to manage the day-to-day program activities and operations for a specific business project or a portion of a complex business program by implementing innovative, integrated, and practical solutions that align Talent to the firm's strategy. Supervises program activities to help plan, monitor and govern program schedules and resources of moderate scope, expenditure, and effect across the Talent lifecycle. Partners with functional, geographic, and/or service lines to support the business and firm strategy.

Job Responsibilities:

• Assists in the development of strategic projects, current or proposed business solutions or processes, to achieve for function-wide and firm wide objectives.

• Develops and manages the work planning, including milestones and contingency plans, based on budget, timing and business needs, for implementation and execution of project and workstream efforts. Manages delegation and completion of work effort over a single program area. Owns the completion of work products/deliverables.

• Defines project research plan and leverages common strategic and operational frameworks to support key decisions and recommendations, and manages completion of analysis and interpretation of results. Conducts complex business analyses, where required, to support data-driven results.

• Identifies project/program risk and issues and proposes mitigation tactics and strategies

• Develops compelling, logically structured presentations and deliverables that will be shared at the Talent and business leadership level.

• Manages change management activities across the US Firms, including driving adoption and business engagement, training and development of project communications.

• Coordinates with other teams across Talent and the Businesses, including Leaders, as appropriate, to understand project implications for other programs, projects, or processes or when subject matter expertise is required.

• Maintains awareness of current business trends, operating conditions, and internal process and practices that have significant impact on Talent programs.


  • Current Manager level (CL5) candidate
  • Bachelor's Degree in Business or a related area;
  • 10 years of professional experience
  • Minimum of 5 years of related experience

• Ability to think both strategically and tactically

• Ability to manage ambiguity

• Apply problem-solving skills

• Strong stakeholder management skills

• Strong analytical skills

• Excellent program/project management skills

• Strong communication and facilitation skills

• Ability to lead / manage change on a team

• Excellent Microsoft Office skills

How You'll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.