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Job Details


Senior, Business Analyst (79071)

Business Development




Phoenix, Arizona, United States

Use your Business Analysis (BA) testing skills to cultivate innovative technologies for a fast-growing segment within Deloitte Tax. Be on the cutting edge of a rapidly growing industry and work with a team of proven innovators!

Work you'll do

As a Senior BA on our team you will be working closely with tax SMEs, business analysts, and application developers to aggregate, prioritize, and report out on impact of the top-quality issues affecting the projects. Additionally, you will:

  • Collaborate with tax professionals/SMEs to document business requirements.
  • Communicate business requirements and desired system-related capabilities to development team.
  • Design/develop Power BI dashboards.
  • Provide technical and functional support to software users.
  • Work collaboratively and independently while managing multiple projects, assignments and/or responsibilities.
  • Collaborate with tax SMEs, business analysts, and application developers to ensure a shared understanding of the business model and the detailed function requirements.
  • Plan, design, and execute tests of internally developed software application features including user interfaces, business logic, data access, etc.
  • Troubleshoot, and critique software components.
  • Provide status updates regarding defect resolution and development initiative progress.
  • Recommend solutions to improve test management, execution, and reporting.
  • Perform quality assurance and end-user acceptance testing to confirm the product satisfies end-user requirements and needs
  • Analyze feature requirements and assist in identifying requirement enhancements to improve product efficiency.
  • Assist to conduct feature demonstrations for stakeholders once testing is concluded.
  • Perform Production and test environments smoke testing for patch, Production release and deployments
  • Assist in defining performance testing process as applicable.
  • Establish and evolve seamless regression test process to include existing features and new features.
  • Collaborate and mentor junior team members in U.S. and U.S.-India.

The Team:

National Federal Tax Services (NFTS) is a national practice within Deloitte Tax LLP made up of a number of tax service offerings. Each NFTS service offering has been developed and built as a result of a tax planning idea, a marketplace driver, or a technological innovation - all with the purpose of delivering results for our clients. Our people are entrepreneurial in spirit and have always had the work-hard/play-hard mentality. NFTS service lines provide tax planning for the largest organizations across all industries.


  • Four (4)+ years' experience as a tax professional and/or financial software business analyst.
  • Bachelor's degree in accounting, engineering, MIS/CIS, computer science, mathematics, or other business technology related field required. Problem solving ability is paramount regardless of initial feed of education.
  • Ability to understand and document complex tax calculations.
  • Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
  • Ability to work with a team of developers to design, develop, validate, manage, and maintain custom built software solutions
  • Demonstrated effective verbal and written communication skills.
  • Demonstrated ability to work independently and virtually.

  • ISTQB certified software tester certification obtained or in process or must be able/willing to obtain.
  • Experience working in consulting environment.
  • Ability to analyze testing requirements based on the business requirements
  • Experience of Agile methodologies and SCRUM processes.
  • Familiarity with SQL, Figma, Alteryx, Azure DevOps, Power BI is a plus.
  • Experience documenting software requirements.
  • Experience writing and executing software test cases and test scenarios.
  • Desire to learn new aspects of business and tax concepts and apply to mathematical computational efforts.
  • Ability to learn and apply new technologies.
  • High attention to detail, results-oriented, self-directed, and inquisitive with an analytical mindset
  • If qualified for CPA examination or in the process of obtaining/willing to obtain a CPA, CPA or enrolled agent, or other appropriate certification.
  • Knowledge of account or partnership U.S. federal income tax is a plus.
  • Travel up to 25% (While 25% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice).
  • Limited immigration sponsorship may be available.