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Job Details


Smart Factory Agile Business Analyst (86954)

Business Development




Pittsburgh, Pennsylvania, United States

Smart Factory Agile Business Analyst

Work You'll Do

An Agile Business Analyst is responsible for modeling business processes, identifying opportunities for software to achieve better business outcomes, and evaluating alternative solutions. They accurately capture a user personas' important characteristics, goals, motivations, and problems. They decompose the ideal solution into logical components. And they explain the benefit of the ideal solution to users and the business.

  • Conduct gap analysis of current state to target state business architecture
  • Research, develop, and document Discovery phase deliverables such as user persona profiles, user personas journey maps, system context diagrams, process flow diagrams (BPMN), and capability maps
  • Research, develop, and document Design phase deliverables for the product backlog such as epics, features, storyboards, decision trees, logic/truth tables, mathematical formulas, and detailed user stories
  • Provide input and feedback to finalize UI/UX deliverables (e.g., wireframes, clickable prototypes)
  • Collaborate with upstream teams (e.g., business SMEs, product SMEs, product owners, end-user representatives) and downstream teams (e.g., UI/UX design, engineering, architecture, QA) to gather input, solicit feedback, drive decisions, and ultimately document functional requirements
  • Facilitate scrum processes and ceremonies (e.g., stand-ups, grooming, and retrospectives)
  • Scope, plan, and drive working sessions with management, upstream teams, and downstream teams
  • Document key decisions, action items, and outstanding questions from meetings and distribute the meeting minutes to necessary stakeholders

The Team

Deloitte is defining the Smart Factory landscape. We are pioneering a new model for a new digital world. Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Smart Factory practice. Creative design, state-of-the-art technology, and your imagination merge here to create a lasting impact for our clients-not to mention a pretty fun atmosphere and meaningful career! As proof, checkout to see what we're doing in Smart Factory with a consortium of ecosystem partners at Wichita State University to bring Smart Factory to life for our clients.

Minimum Qualifications
  • Bachelor's Degree in Engineering, Business, Computer Science, or equivalent field
  • 2+ years of experience as an Agile Business Analyst or equivalent position
  • Proficiency in Agile Project Management Tools like Jira
  • Excellent written and verbal communication skills with strong attention to detail
  • Mastery of MS Office Suite, especially Word, Excel, PowerPoint, & Visio
  • Strong project management, planning, and organization skills
  • Willingness to travel (25%) periodically. ( While 25% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice. )

Preferred Qualifications
  • Experience with a software product aimed at manufacturing companies and shop floor user personas
  • International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (ECBA)
  • IIBA Certification of Capability in Business Analysis (CCBA)
  • Project Management Institute (PMI) Professional in Business Analysis (PMI-PBA)
  • Experience providing feedback to UI/UX designers in design tools (e.g., Figma, InVision, Sketch)
  • Proficiency in Jama Connect
  • Proficiency in Unified Modeling Language (UML)
  • Proficiency in ethnographic or social science research methods (e.g., structured interviews, focus groups)
  • Experience with Quality Assurance activities and deliverables (e.g., acceptance criteria, test cases, manual QA testing, defect reporting, defect management)

*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.