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Job Details


UnitedHealth Group

Sr Salesforce Business Analyst - Telecommute (106671980)

Business Development

Analyst

Yearly

No

Washington, Washington DC, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Act as a liaison between the Advisory Board Salesforce technology team and the users of Salesforce.com to align user needs with system development
  • Work with product owner, architect, developers, and business partners to gather and define requirements and functional specifications
  • Participate in and support team Agile processes
  • Gather business requirements and develop functional specifications for system features
  • Provide Salesforce testing, and data integration support to deliver customer feature requests
  • Support day-to-day Salesforce.com user requests, including (but not limited to) resolution of systems issues, troubleshooting, and training needs
  • Demonstrate understanding of Salesforce.com and business processes to optimize facilitation, as needed
  • Uphold data quality expectations and ensure compliance
  • Prioritize, organize, and document work to meet deadlines
  • Available for travel for customer and team meetings


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate Degree or equivalent experience
  • 3+ years of System or Business Analysis experience
  • 1+ years of professional experience with Salesforce administration (preferably recent)
  • Experience with Agile development methodology / Scrum
  • Professional experience communicating directly with clients in person and virtually (email, video conferencing, phone, etc.)
  • Proficient with Microsoft Outlook and Excel
  • Available for travel up to 10% (typically 3-4 trips per year)
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifcations:

  • Salesforce Administrator certification
  • 5+ years of System or Business Analysis experience
  • 5+ years of professional experience with Salesforce administration
  • Experience driving user adoption of a system
  • Experience with migration from Salesforce Classic to Lightning Experience
  • Keen attention to detail and drive for customer service


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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