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Job Details

FirstEnergy Corporation

Business Analyst - Regulated Settlements- Any FE location

Business Development



Ohio, United States

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., subsidiary of FirstEnergy Corp. [FEU]

Working in Regulated Settlements provides an opportunity to learn about the PJM energy and capacity market as well as how retail shopping impacts utility operations. In this role, the selected candidate will interact with PJM and third party suppliers; learn how wholesale settlement functions influence activity at PJM; and understand how certain changes in federal and state regulations impact our Company. Regulated Settlements interacts routinely with team members from Regulated Commodity Sourcing, FERC & RTO Technical Support, RTO Energy Transactions, Transmission Metering, and Rates and Regulatory Affairs. We also participate as members of the PJM Market Settlements and PJM Demand Response Subcommittees.

The position reports to the Manager, Regulated Settlements and this position can be sited anywhere in the FE service territory with occasional travel to the General Office in Akron, Ohio.

Responsibilities include:

  • Execute daily processes that organize large amounts of data into meaningful reports to internal/external customers of FirstEnergy. This can involve using queries to access and pull data from databases, using SQL code to limit data and writing limited VBA code to organize data.
  • Process and validate key data from various sources used to support weekly and monthly reporting.
  • Assisting with key projects and implementing improvement initiatives related to processing and analyzing customer energy data and resolving data discrepancies.
  • Understanding concepts related to operating in Regional Transmission Organizations and electric industry principles such as PJM energy and capacity markets, demand response, energy efficiency, customer choice and customer electric use patterns.
  • Coordinating and participating in meetings with various internal departments regarding metering and supplier data information.
  • Keeping sensitive customer information secured
  • Demonstrating commitment to the Company’s Diversity and Inclusion principles and all aspects of safety
  • Providing a high level of customer service and responsiveness while building relationships and credibility across organization
  • Conducting business specific research, interpreting results, and making recommendations.
  • Consistently anticipate and deliver against a defined action plan
  • Contribute to solutions by taking initiative to develop alternatives and recommendations

Qualifications include:

  • Bachelor's degree in Business, Mathematics, Information Technologies, Engineering or a related discipline with a minimum of 2 years of releated experience required. In lieu of a degree, 4 years of related experience required. Related experience may include working with large data sets, performing business reporting, and navigating through various Microsoft applications.
  • Applied knowledge of Microsoft Office tools, including Excel, PowerPoint, Access and Word.
  • Experience displaying an attention to detail.
  • Desire to work on assignments with firm daily, monthly, and annual timelines.
  • Demonstrate a questioning attitude to continue to learn, produce results, and develop existing relationships.
  • Possess a sound knowledge of basic researching techniques.
  • Understand best practices and techniques for addressing customer concerns.
  • Desire to continue to learn and grow, work across FirstEnergy, and deliver results.
  • Demonstrated analytical abilities, including problem solving and decision making.
  • Ability to deliver quality, accurate work within established deadlines.
  • Excellent written and verbal communication skills.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team