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Job Details

Business Systems Analyst - SAP (Hybrid or Onsite) (R476220)

Business Development




Portage, Michigan, United States

Why join Stryker?

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Who We Want

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement in functions.

Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

Dedicated achievers: People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

What you will do

The Business Systems Analyst – SAP is responsible for administrative work such as troubleshooting and issue resolution in the Global Customer Care team in Instruments, as well as assisting with system enhancements and the development of new functionality related to SAP, specifically the order entry process. You will partner with System Administrators & Senior Analysts in conducting data analysis along with the subject matter expert(s) and business process owner(s) to ensure accurate documentation of business requirements to align with defined ROIs and success criteria. You will provide clear communication with the business and IT teams critical to successful leveraging of best practices and enhance system capabilities.

Key Responsibilities Include:

  • Execute user acceptance testing and regression testing accurately, efficiently and within expected timeframe for enhancement and incidents

  • Act as main point of contact for business Subject Matter Experts when potential system incidents are encountered; triage issues and determine if root cause is process, people or system

  • Partner with the Senior Analysts and Business Process Experts to ensure business readiness for minor and major releases

  • Build strong relationships with Senior Analysts and business process SMEs

  • Assist with the testing and delivery of solutions for release cycles and/or new projects

What you will need

  • Bachelor’s degree or equivalent experience required

  • Experience in SAP Order Entry

  • Ability to work independently with minimal supervision

  • Demonstrated level of critical thinking, analytical skills, and attention to detail

  • Ability to build trusted relationships

  • Problem-solving skills and a sense of urgency to drive great results

  • Demonstrated effective written, verbal, and interpersonal communication skills

  • Intermediate Excel knowledge/skills, preferred

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting