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Job Details

UnitedHealth Group

Business Analyst - Little Rock, AR (108908298)

Business Development




Little Rock, Arkansas, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

As a Business Analyst for the Arkansas AME DSS Project, you will be responsible for understanding and analyzing all aspects of contractually required services and deliverables for the Federal Reporting aspects of the project. You will be a business specialist and subject matter expert, analyzing and solutioning requirements with colleagues and business clients. You will be responsible for the quality assurance of data warehouse components of the solution.

Please note that this position is based in Little Rock, AR. 

Primary Responsibilities:

  • Work with end users/customers to understand and further develop requirements
  • Recognize, gather, correlate, analyze facts, draw conclusions, define problems, and devise solutions and alternatives; and make appropriate recommendations
  • Present information in a variety of formats (charts, graphs, tables) to help leadership and stakeholders understand requirements and issues that surface
  • Communicate effectively, verbally and in writing, using a range of tools, including MS Word, MS PowerPoint, MS Excel, and MS Visio
  • Partner with leadership and customers to track and understand defects; Assume accountability and/or ownership to work defects through to resolution
  • Work closely with end users and developers to translate business requirements into test plans; work with resources to investigate and resolve issues
  • Provide key input into project planning, estimation, and task prioritization
  • Ability to explain technical issues in words the customer will understand
  • Identify and work closely with the other team members to complete the reporting and validation tasks
  • Work with internal teams and other vendors to collect all data required for reporting and data management. Update source to target mapping documents for changes
  • Help to crosswalk the State valid values to CMS valid values
  • Ensure all reports are formatted per CMS guidelines and sent to client as needed
  • Prepare QA review documentation in support of any CMS reporting changes and T-MSIS changes and present it to client
  • Complete monthly Medicaid claim reviews to identify any data anomalies or changes and report them for next steps
  • Attend state meetings to review any systematic changes that might have impact on federal reports and assist with next steps after the impact analysis is done
  • Prepare meeting notes and emails about all updates to ensure open communication with Leadership team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • BA/BS degree or equivalent experience
  • 3+ years of experience working as healthcare BA
  • 3+ years of experience analyzing data and running SQL queries

Preferred Qualifications:

  • Medicaid Management Information Systems experience
  • Data analysis experience using Cognos or Power BI
  • Knowledge of data quality and data management concepts
  • Solid working knowledge of change management and incident management procedures, best practices, and project management experience
  • Proficiency with MS Excel, MS Access, and MS PowerPoint
  • Excellent problem-solving skills, including managing multiple priorities, and researching conflicting and/or inaccurate data
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.