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Job Details


UnitedHealth Group

Senior Business Analyst - Telecommute (109148409)

Business Development

Analyst

Yearly

No

Dallas, Texas, United States

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The Senior Business Process Reporting Analyst is responsible for defining and refining business report requirements that address business needs. They must be able to document and develop reporting solutions. This position plays an important role in the development and implementation of business intelligence and corporate reporting solutions regarding membership. May also serve as a liaison between business users and IT report developers to understand reporting needs, develop requirements, and ensure data architecture is implemented to support alignment with business requirements. Actively participates in development and support of reporting and business intelligence solutions, and may serve in a project manager capacity for smaller work efforts.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Designs, develops, tests, documents and maintains database queries and reports related to— but not limited to enrollment, eligibility, and capitation
  • Works with internal and external department customers to define and document requirements to enrich reporting capabilities
  • Develops systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual and ad hoc reporting to management
  • Troubleshoots data integrity issues, analyzes data for completeness to meet business goals and trending
  • Transfers data into meaningful, professional and easy to understand formats for various audiences
  • Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information
  • Supports complex projects that require cross functional coordination. Works closely with all customers to accomplish mutual goals and strategies in order to support company goals
  • Serves as a resource to Membership staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues
  • Escalates issues to department leadership for support and guidance
  • Performs analysis, and evaluates downstream business systems, processes, and/or organizational impacts
  • Assists in the development and testing of new reports and ongoing support of existing solutions, including defect identification and resolution
  • Advises on the implications of existing systems that can be applied to a reporting problem. Identifies risks and issues, and seeks approval on complex matters
  • Checks, instructs, and otherwise functionally directs technical staff in order to achieve desired end-results on complex problems regarding membership
  • Provides subject matter expertise and operational support to internal business partners
  • Performs all other related duties as assigned


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in healthcare, business administration or other related field (Four additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
  • 4+ years of combined experience with development and testing related to reporting
  • Experience with health plan or health care administration.
  • Knowledge of one or more of the following: Microsoft SQL Server, Microsoft SQL Reporting
  • Expert knowledge of Microsoft Word, Excel, Access and Visio software applications

Preferred Qualifications:

  • Experience with CMS Enrollment and Disenrollment guidelines
  • Experience with various reporting and analytics tools (Business Objects, Cognos, SSRS, etc)
  • Experience working with Tableau
  • Experience communicating analysis including trends and opportunities to clients and the business in writing and verbally
  • Knowledge of Health Care Industry and/or experience in Medicare Advantage Part D (MAPD) operations
  • Knowledge of one or more of the following: Visual Studio, Visual Basic, and Integration Services

Physical & Mental Requirements:

  • Ability to lift up to 25 pounds
  • Ability to sit for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.


Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.


Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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