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Job Details

UnitedHealth Group

Sr. Business Systems Analyst - Telecommute (109454914)

Business Development




Hartford, Connecticut, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

As a Sr. Business Systems Analyst on the Ancillary & Individual (A&I) Tech team, you will work on efforts to create and deliver high quality system solutions for our applications, products and services across all technology functions in support of the A&I Chief Information Officer (A&I CIO). You will consult with users and technology specialists to define business processes and the information systems for supporting those processes. You will also serve as a liaison to understand and refine business requirements amongst multiple lines of business within A&I Tech. In this role, you will work together in a cohesive manner, enforcing standards and methods consistently across the enterprise. You will support both current system improvements and maintenance along with new system development. You will work on a fast-paced, highly functioning team and provide coaching, leadership and problem-solving support.

Primary Responsibilities:

  • Solicit, review and analyze business requirements
  • Consider how to reduce dependencies between teams
  • Use findings to evaluate different courses of action and their impacts to organization
  • Write business and technical requirements as needed
  • Communicate and validate requirements with stakeholders
  • Identify applicable security/data standards when reviewing requirements and recommend controls to ensure compliance
  • Validate solution meets business needs
  • Apply technology solutions and options to enable business solutions
  • Partner and collaborate, with consumer-centric mindset, in A&I to ensure strategic alignment on initiatives
  • Lead and facilitate executive level activities including identifying, tracking, reporting and facilitating calls for various initiatives including metrics, reporting, dashboards, etc.
  • Familiar with Agile terminology and practices and able to communicate to various levels of the organization
  • Use Agile metrics to drive execution decisions
  • Maintain a working knowledge of data collection, research methods and metrics (E.g.: OKRs, Agile, MBOs, etc.)
  • Knowledge of the various platforms, data sources and reports available
  • Collaborate with leaders and A&I teams to understand where challenges exist
  • Identify and formulate paths of the escalation and offer recommendations on how to resolve
  • Perform administrative tasks as needed to support A&I delivery teams
  • Creation of content for A&I tech including documentation, presentation, online content etc.
  • Proficient in enterprise collaboration tools including MS Teams, SharePoint, Prism, etc.
  • Identify opportunities for automation and self-service of ongoing manual efforts

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • Experience with Scrum teams
  • IT Project Management experience and/or Agile experience
  • Experience with Rally/Aha or similar tools
  • Experience working with offshore teams
  • Experience working with dynamic, highly collaborative teams, requiring close consultation and coordination
  • Experience presenting to senior level executives
  • Experience leading through ambiguity
  • Excellent MS Office Skills (Yammer, Including Team, Word, Excel, Outlook, PowerPoint, Forms)
  • Excellent written and verbal communication skills
  • Knowledge in SharePoint

Preferred Qualifications:

  • Experience developing dashboards and reporting from Rally
  • Knowledge and/or experience with widely successful Agile techniques: Continuous Integration, Continuous Testing, Automated testing
  • Experience working with multiple teams and stakeholders
  • Knowledge of Scalable Agile Framework
  • Exposure to healthcare industry
  • Budget tracking and complex cost benefit analysis
  • Project Management skills
  • Video creation
  • Use Agile metrics to drive execution decisions.
  • Maintain a working knowledge of data collection, research methods and metrics (E.g.: OKRs, Agile, MBOs, etc.)
  • Knowledge of the various platforms, data sources and reports available. nges exist.
  • Collaborate with leaders and A&I teams to understand where challe

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.