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Job Details

UnitedHealth Group

Business Systems Analyst - Las Vegas (109682749)

Business Development




Las Vegas, Nevada, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

As a Business System Analyst you will work with a variety of individuals that may include Application Support, Project Leaders, external customers, business users, and senior management. You will manage Operating System upgrades, Operating System lifecycle and other duties requiring in-depth knowledge of Server Hardware and Software technologies.

Primary Responsibilities:

  • Support ShoreTel telephony systems
  • Provides administrative support for Windows and Linux Platforms
  • Provides administrative support for Microsoft Endpoint Manager (MEM)
  • Review patches released by Microsoft, understand the need of the released patches for different Applications Technology environments and perform Patch management activities using MEM
  • Acts as subject matter expert on assigned projects. Takes responsibility for completion of assigned project tasks
  • Resource should understand how to utilize in-depth knowledge of virtualization using unified compute, storage and network resources
  • Monitors relevant systems for availability and performance
  • Conducts routine hardware and software audits of servers to ensure compliance with established standards
  • Plans, documents and communicates operating systems, physical host and ancillary resource configuration standards
  • Demonstrates understanding of current SAN and data backup technologies and terminology•Demonstrates understanding of how business requirements impact technical requirements
  • Designs and develops standard operating procedures optimizing performance for both operational and regulatory concerns
  • Designs, recommends and develops a comprehensive system of inventory and monitoring for supported hardware and software
  • Follows established IT processes for change, configuration and problem management as well as regulatory requirements
  • Create templates and balancing resources for optimal performance, availability and risk avoidance
  • Develops technical specifications/design documents that meet business and technical requirements and obtains appropriate approvals
  • Ensures that technical specifications optimize application/systems performance
  • Defines monitoring, data backup and reporting needs for SAN solutions
  • Defines security requirements for applicable SAN technical solutions
  • Maintains comprehensive documentation standards
  • Employs the use of automation and templates for the creation of device configuration and design documentation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience.
  • 3+ years of experience in supporting IT environments with expert level understanding of Windows
  • 3+ years of experience with virtualization technologies (such as VMWare, Hyper-V) MS Windows Server (such as 2012, 2016, 2019) TCP / IP networking and LAN / WAN environments
  • 3+ years of experience with scripting and automation
  • 1+ year of experience showing proficiency with Managed Engine or other ticketing systems
  • Candidate to be based in Las Vegas, NV
  • Hybrid based (3 days in the office and 2 days remote)

Preferred Qualifications:

  • Bachelor's degree in information computer science, technology, or related field
  • Professional Technical Certification (Microsoft, VMWare, and/or Linux)
  • Working knowledge with Alerting and Monitoring systems (Zabbix, Graylog, etc.)
  • Excellent technical support and strong people skills
  • Health Care industry experience

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm)

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

Nevada Residents Only: The salary/hourly range for Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment