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Job Details

UnitedHealth Group

Senior Business Analyst - Telecommute (112220516)

Business Development




Washington, Washington DC, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Associate Business Analyst for Life Sciences manages ongoing tasks and commitments critical to the business’s long-term operational success. This individual will oversee the procedure and systems of information flow and management, as well as identify opportunities to create efficiencies and address gaps in operational coverage, business process, and personnel. They will serve as the Life Sciences representative for all operations-related meetings and initiatives at the Optum Insight level. Working closely with the Senior Leadership Team, this employee will prepare agendas and build decks for major meetings such as Management Team Meetings, Town Halls, and Quarterly Business Reviews. They may also help leaders manage special projects and facilitate logistics, research, and content creation as needed. Communication skills, both oral and written, are critical to this role as this individual will be in charge of distilling and cascading key information from Optum Insight leadership to Life Sciences teams, drafting communications from Leadership, reporting out to Leadership and Management Teams on operational updates, and keeping Life Sciences teams informed of process changes.

Additional duties and responsibilities of this role include management of the annual Net Promoter Score (NPS) survey process, new employee requisition governance, workforce strategy processes, Inclusion & Diversity initiatives, and Monthly Business Review updates.

This role offers great exposure to the Life Sciences market for professionals looking to build their business acumen in the industry and participate in operational initiatives on both a business and enterprise level. As this role requires close work with Senior Leadership and various teams, this individual will receive exposure to a wide landscape of projects across Life Sciences and freedom to take on additional responsibilities as they grow in the role. This position is a great opportunity for someone looking for their next career step in the Life Sciences industry and experience working closely with and across teams to meet objectives.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree and 3+ years of demonstrated operations experience, or equivalent combination of education and experience
  • Comfort navigating ambiguity, experience developing new processes
  • Familiarity with MS Office Suite tools, particularly Excel and PowerPoint

Preferred Qualifications:

  • Experience managing Net Promoter Score survey process or similar client feedback measurement tools
  • Ability to manage high-level relationships across a large enterprise and influence without formal authority
  • Ability to communicate ideas clearly and concisely to leadership
  • Ability to “manage up” and hold others accountable to timelines and objectives
  • Excellent interpersonal, written, and oral communication skills
  • Strong development, analytical, organization, problem-solving, and follow-through skills
  • Ability to support innovation and work in a changing environment
  • Ability to prioritize and balance multiple priorities and projects

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.