Senior Specialist – Ops Excellence Business Analyst

Job Description

At our Company, we are leveraging analytics and technology, as we invent for life on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making, that will allow us to tackle some of the world’s greatest health threats.

Within our commercial Human Health Digital Data & Analytics (HHDDA) organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. As we endeavor, we are seeking a dynamic talent to be serve in the role of HHDDA Operational Excellence Business Analyst.

In this capacity, this role will help HHDDA realize the aspiration for the Operational Excellence capability. This individual will help to ensure a One HHDDA approach, in close collaboration with our Company partners and leaders across the Globe. This role will help establish systems and processes that will drive consistency, ways of working, seamless execution of cross-cutting enablers.

Specifically, the HHDDA Operational Excellence (OE) Business Analyst will:

• Work with HHDDA OE to develop and document processes, best practices, and framework to achieve standardization and streamlining across various initiatives and enabling functions for the India center

• Conduct gap analysis and provide recommendations

• Support project manager to track and manage schedules, timelines, risk, issues, and actions using a digital footprint

• Use automation and robust tools to deliver on goals

• Develop metric reports and provide valuable insights by developing dashboards using Power BI

• Develop detailed documentation, SOPs and strategic presentations, roadmaps as needed

• Setup and/or manage Jira and Microsoft Team Apps for Operational Excellence

• Collaborate with the partners, leads, stakeholders to brainstorm and execute processes improvements

• Conduct training for report/dashboard roll out, collect product backlog

• Handle data refresh of the existing OE dashboards

Skills/Knowledge:

• Bachelor’s degree with working knowledge in IT and data and analytics business & portfolio operations

• Up to 8 years of experience in working on Agile projects, with proven ability to apply business analysis methods and techniques

• Ability to multi-task and provide quick solutions

• Worked across Global teams and multiple stakeholders

• Power BI certified or similar tool

• SAFe, Scrum and Six Sigma certification, or experience

• Executive communication skills, and ability to synthesize program status, risks, and interdependencies

• Proficient with Microsoft Suite, Teams, Channels, and SharePoint; Jira, Confluence

• Demonstrated ability to solution, anticipate and be proactive

Desired Skills/Experiences:

• Data and analytics business acumen

• Healthcare / Biopharma

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are …

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

#Data2020

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Washington State and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Requisition ID:R229251