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Job Details

Pearson Education

UX / Business Analyst (2103115)

Business Development




San Antonio, Texas, United States

UX / Business Analyst - ( 2103115 )


We are the world’s learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes, so do people.

This UX Business Analyst role reports into Pearson’s technology organization in support of the Global Clinical Assessments business.

The UX Business Analyst is an active participant in all phases of technology solution creation, working closely with cross-functional business and technology team stakeholders. The role is primarily responsible for gathering, clarifying, and documenting business requirements from stakeholders as well as translating them into actionable technical development artifacts including user stories, process diagrams, functional design documents, UI wireframes and prototypes, UI specification documents and other SDLC and project lifecycle documentation. The UX BA also facilitates communications between the business and technology teams, serving as an advocate for business objectives and needs, including ongoing continuous improvement after the launch of new technology solutions and enhancements.

Specific duties and responsibilities include, but are not limited, to the following:

  • Maintaining active communication with business users and key stakeholders to manage expectations regarding changes to systems and/or business requests
  • Organizing, leading and facilitating business requirements and design collaboration sessions, finalizing and documenting resulting decisions
  • Transforming business requirements and business scenarios/rules into actionable user stories and acceptance criteria
  • Define, collaborate and communicate design ideas, prototypes and the right interaction models with the software engineering development team and other stakeholders
  • Participating in agile grooming and planning sessions to organize and prioritize epics, stories, and tasks that align with business expectation and desired outcomes
  • Assisting cross-functional teams in User Acceptance Testing (UAT) and testing of new system functionality
  • Assisting with preparation of project initiation documents including timelines, resource requirements and project risks
  • Supporting ad-hoc analysis around business strategies and company KPIs
  • Keep abreast of competitor products and industry trends
  • Support, promote and align to the corporate enterprise UX strategy

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.


  • Bachelor’s degree in technology-related field and/or appropriate combination of other education and significant experience in user design
  • Demonstrated acumen in business technology solution ideation, requirements elicitation, planning and a proven ability to balance strategic thinking with practical implementation
  • Excellent verbal and written communication skills that non-technical end users can understand
  • Strong ability to present ideas and information in group settings with the ability to persuade, negotiate, and facilitate conflict resolution
  • Expertise in translating business requirements into technical/software requirements, process modeling, developing UI wireframes, prototypes and UI specifications.
  • Proficient in the latest design software tools
  • Familiar with human interaction design and information architecture
  • Experience with business process improvement techniques and methodologies
  • Working knowledge of agile software development using Scrum-based project management
  • Strong portfolio of web applications design projects
  • Ability to effectively manage work demands, time and stress in order to perform in a consistent manner

Primary Location : US-TX-San Antonio

Work Locations :

US-TX-San Antonio-19500 Bulverde

19500 Bulverde Road

San Antonio78259

Job : Technology

Organization : Assessments Clinical

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Travel : No

Job Posting : Feb 25, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2103115