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Job Details


Pearson Education

Senior Business Analyst, Global Subscriptions (2107405)

Business Development

Analyst

Yearly

No

Durham, North Carolina, United States

Senior Business Analyst, Global Subscriptions - ( 2107405 )

Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

"Direct to Consumer" division leverages our Global Technology Platform (Hybris ecommerce, Zuora Billing) that enables customers to access learning products and services through eCommerce and Digital Marketing journeys. We currently process more than 80% of global Pearson eCommerce revenue and serves nearly 50% of all Pearson web traffic, with over 24million page views per month.

We are looking for a Senior Business Analyst who can identify and document business and technical requirements for our Subscription value service. Working with the technology architects, you will help turn the requirements into technical solutions. You will have good exposure to Agile methodologies and able to identify and document epics and user stories. You are also a certified or experienced Scrum Master who can lead scrum squads sized 8 to 12 to deliver monthly releases

We are looking for someone with passion for technology, Subscription business models and Digital sales. This is a unique opportunity for a senior technologist to help us build something that will directly enhance the lives of millions, by supporting the provision of education on a global scale. Join a high performing team within a specialized engineering department which focuses on delivery and digital transformation

The Subscriptions Senior Business analyst is responsible for the design and architecture of “Subscription” and “Order to Revenue” solutions. T

As a Senior Business Analyst you will:

  • Identify and document accurately and succinctly business requirements
  • Act as a scrum master/delivery manager where required to help overall project delivery
  • Work closely with the Product Owner to ensure the stories are comprehensive and well formed
  • Work closely with the technology architects and leads to convert business requirements into technology solutions.
  • Create epics and stories in JIRA for the scrum teams to pick up
  • Ensure requirements are fully documented in Confluence
  • Work closely with the QA testers to ensure good testing coverage is achieved
  • Help identify dependencies, working closely with the Project Manager

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications

Skills & Abilities

  • 8 years' experience of business analysis working within Subscription platforms, or customer-facing enterprise eCommerce and/or billing platform implementation environments
  • Omni-channel business process experience across B2C or B2B commerce platforms, focussing on Quote to Cash, Billing and Payment processes
  • Excellent knowledge of AGILE methodologies, including JIRA & Confluence
  • Strong scrum master experience leading large agile teams
  • Knowledge of test-driven-development (TDD) & behavior-driven-development (BDD)
  • Excellent oral and written communication skills
  • A team player works well with technical and non-technical resources
  • Strong awareness of technology initiatives and terminology impacting the digital world
  • Solution and Domain experience in delivering moderate to complex ERP, Billing, QTC, Q2C, CPQ and/or salesforce.com solutions
  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
#LI-POST

Primary Location : US-NC-Durham

Work Locations :

US-NC-Durham-5425 Page Churchill

5425 Page Road

Durham27703

Job : Technology

Organization : Technology & Operations

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Job Posting : May 20, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2107405