Senior Business Analyst

Senior Business Analyst - ( 2106744 )

Description

We are the world’s learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

SUMMARY

The Senior BSA is a customer-focused role with direct product involvement and responsibility for managing and communicating requirements to the solution team throughout the project. This is done by understanding and representing the customer to the team through daily stand-ups, a requirements documents or backlog, use cases or user stories, and low-fidelity prototyping. A strong and technical understanding of current and future business needs is required to exceed the customer’s needs.

SCOPE AND IMPACT OF JOB

The Senior Business Systems Analyst works closely with an agile project team and Product Manager to manage a backlog of user stories for enhancements and projects of varying size. The Senior BSA facilitates meetings with internal/external clients, end users, and/or other stakeholders for functional software requirements and will provide input to design and test cases. The Senior BSA is also responsible for providing mentoring and guidance to Associate BSAs. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Qualifications

REQUIRED KNOWLEDGE AND EXPERIENCE

Education and Experience:

• Bachelor's degree in a Business, Information Systems, Computer Science discipline or equivalent technical work experience required
• Related graduate degree preferred;
• Seasoned IT or Business professional with a minimum of 5 years business analysis experience;
• Experience with requirement elicitation, requirements documentation, and requirements management;
• Experience with agile methodology and practices;
• Business Analyst Certification preferred;
• Direct customer interface experience (working with client directly on project tasks; managing client expectations);
• Experience using Microsoft Office tools in a work setting (Word, Excel, Power Point, Visio);
• Experience in computer-based testing, certification, and licensing industry preferred;
• Experience with software development of client-server, web-based, data warehousing, reporting, or similar systems;

Skills, Knowledge and Abilities

• Ability to solve problems of large scope
• Strong technical thinking, analytical, and conceptualization skills;
• Ability to assimilate information and distill knowledge within time constraints;
• Excellent written and verbal communication skills;
• Creative problem-solving skills;
• Strong negotiation skills and ability to influence others;
• Excellent customer service skills;
• Well organized and detail-oriented;
• Strong time management and planning skills;
• Ability to adapt to change quickly;
• Ability to work independently – must be self-motivated;
• Strong computer skills and ability to quickly learn technical concepts and new technology;
• Ability to provide technical alternatives, recommend solutions, and participate in implementation;
• Ability to multi-task;
• Ability to delegate and provide guidance to others;
• Ability to implement process improvements;

Other (license/certification):

• Participate in required employee trainings: Data Protection and Privacy for Pearson VUE; Preventing Sexual Harassment; and Pearson Code of Business Conduct

PRIMARY RESPONSIBILITIES

1. 50% Requirement Development & Management

• requirements elicitation
• user story creation
• user story mapping
• backlog grooming
• prototype/wireframes creation

1. 30% Communication

• user story reviews
• daily standups
• status meetings
• iteration planning & retrospectives
• demos

1. 5% Process Improvements
2. 5% Mentoring
3. 5% Defects Analysis Input
4. 5% Other duties as assigned

Primary Location : US-MN-Bloomington

Work Locations :

US-MN-Bloomington-5601 Green Valley

Bloomington55437

Job : Technology

Organization : Assessments VUE

Employee Status : Regular Employee

Job Type : Standard

Job Level : Individual Contributor

Shift : Day Job

Travel : No

Job Posting : Jun 10, 2021

Job Unposting : Ongoing

Schedule: : Full-time Regular

Req ID: 2106744