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Job Details

Combined Insurance Company of America

Manual Processing Business Analyst - (343285)

Business Development




Whitehouse Station, New Jersey, United States

This role will focus on automation enablement, system stability and maintenance, along with collaboration with the business and IT to improve operational performance using technology, automation, and leadership.

Job Description:

  • Understand the business domain/needs and help convert those into effective IT solutions ensuring solutions are aligned with business objectives
  • Collaborate with BAs on other work streams to ensure holistic and complete solutions
  • Capture detailed requirements from business users and stakeholders
  • Detail these requirements into user stories and wireframes for review & approval by business customers. This may involve interstate & overseas travel
  • Work with users to establish standard methodology principles
  • The successful candidate will play an active role in all phases of the project lifecycle, encompassing planning, functional design, development, testing, user liaison, training, deployment planning and execution, and end-user support
  • Perform various job functions or projects as assigned by team specialist or supervisor. Inclusive of but not limited to:
    • Recovery projects: Support PRS Recovery team as needed by manually rating PRS policies
    • State and Internal Audits: Support Compliance and provide manual rating to verify and support audits
  • Create and foster a positive customer experience; demonstrate customer and employee advocacy