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Job Details

Verizon Communications Inc

Senior Manager Retail SMB-Business Sales

Business Development



Avon, Massachusetts, United States

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

You'll get to be a critical component in supporting the business growth for our small to medium business market. Driving a vision and purpose along with our strategic and tactical plans for the small business channel. You'll build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.

  • Identifying and implementing customer retention tools.
  • Developing, assigning and monitoring sales goals.
  • Leading multiple direct reports to produce high performance results.
  • Training our sales team on new products, services and selling skills.
  • Networking and researching to generate lead development.
  • Generating and analyzing sales, forecast and funnel-management reporting.
  • Maintaining knowledge of promotional elements.
  • Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.
  • Developing local community relationships.

What we're looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.

You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in a quota-based sales environment.
  • Billing and POS systems knowledge.
  • A valid driver's license.
  • Willingness to travel.

Even better if you have one or more of the following:
  • Three or more years of experience in retail sales or marketing.
  • Leadership experience.
  • Knowledge of the wireless industry.
  • Experience developing and coaching a high performing team.
  • Proven success in customer resolution and satisfaction.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.YmJnZW5lcmljLjE5NzgxLjEzMTgzQHZlcml6b253b3JrZGF5LmFwbGl0cmFrLmNvbQ.gif