IT Business Analysis Manager, Neurovascular Division

The Business Analysis Manager is responsible for building strong collaborative relationships with the Neurovascular teams with a specific focus on Business Analytics and innovative technologies. He/She will work closely with the Neurovascular IT Business Partner to ensure consistency in the customer relationship. He/She will be responsible for providing knowledge and expertise to department heads and process owners in identifying opportunities for technology and supporting prioritization. The Business Analysis Manager works to understand complex business needs and processes and to act as a liaison between the business and technical teams. They establish and improve business analysis processes and mentor business analysts. They are responsible for understanding business processes, eliciting and documenting requirements, and coordinating communication among various business groups and IT technical teams for critical and complex projects. Individuals in this position have an understanding of business processes, experience working with multiple technologies, and have demonstrated the ability to work with business users at all levels in the business.

Essential duties & responsibilities: (detailed description)

• Build and maintain strong relationships with the Neurovascular teams and act as a liaison between the IS Business partner, IS teams and the Neurovascular Division.
• Build a strong understanding of the commercial processes (including sales, marketing, and other associated functions) within the Neurovascular division and apply this understanding to IS strategies and implementations.
• Improve the business analysis function through best practices, process management, mentoring, and education.
• Manage relationships with high level business stakeholders.
• Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements.
• Define tangible use cases that align desired technology output to commercial objectives
• Ensure clear communication between business stakeholders and IS technical teams.

Education & special trainings:

• Bachelor’s degree required
• Bachelor’s in Business Administration or Computer Information Systems preferred
• Qualification in Business Analysis or equivalent preferred

Qualifications & experience:

• Minimum 8 years of professional experience is required.
• Experience utilizing Data Analytics and Data Visualization tools (ie. Power BI) are required.
• Experience with process mapping is required.
• Knowledge of medical device and/or pharmaceutical industry and basic knowledge of adjacent areas in terms of processes, organization, products and IT requirements preferred.
• Experience documenting complex processes and presenting them in a clear and understandable format is required.
• Experience working with high level business stakeholders is required.
• Demonstrated ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control.
• Experience understanding, evaluating, and recommending changes to business processes are required.
• Experience working in an agency-regulated environment is preferred.
• Knowledge of Agile Development methodologies is preferred.

Physical & mental requirements:

• Demonstrated strong communication and influencing skills – oral, written, listening, executive presentations.
• Demonstrated ability to partner with business representatives at all levels to identify needs, define and document requirements, and drive solutions.
• Demonstrated ability to guide the business towards optimal solutions.
• Experience in identifying opportunities for process optimization, process redesign, or development of new process/policies. ]
• Demonstrated ability to maintain clear communication channels with IS and business stakeholders.
• Demonstrated ability to explain complex technical concepts to a non-technical audience.
• Demonstrated ability to convert complex business functions into technical specifications.