Salesforce Functional Lead - Assets and Hybrid Business Ventures

Salesforce Functional Lead - Assets and Hybrid Business Ventures

About the team

Our firm is investing in new ways to deliver value to our clients, bringing Deloitte's signature IP to the market through the use of assets. The Assets & Hybrid Business Ventures offering was established to surface, build, incubate, scale, and maintain new, world-class technology-based assets, solutions and hybrid businesses focused on improving the customer experience. The DigitalMIX solution is one of our high-priority portfolios of such assets. Through our deep experience implementing Salesforce globally, we've built a wealth of technical prowess, strategic vision, and industry insights. We are drawing on these strengths to build a suite of repeatably deployable Salesforce-based solutions across a variety of industries. These assets will help us provide even faster time to value and reduced risk throughout our clients' transformation journeys.

Work You'll Do:

A Salesforce Functional Lead in our Assets & Hybrid Business Ventures offering will design & develop products, accelerators, and proofs of concept across our strategic investments, that can be leveraged by multiple clients based on a roadmap that aligns with Deloitte's business strategy, market demand, competitive intelligence and most importantly the common needs of our clients. A successful candidate will be able to communicate well with the product stakeholders who will have varying levels of technical abilities, and able to work within teams or independently within a fast paced, dynamic environment.

• Participate in discovery & framing sessions and ongoing user sessions to understand user needs.
• Engage with Product Manager to refine user stories, and to prioritize and groom the product backlog.
• Facilitate discovery and scoping session with stakeholders and document all key business requirements.
• Engage with scrum teams to provide clarity around ongoing development work.
• Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope.
• Create project specification documents such as process flow diagrams, capability maps, and business requirements documents.

• 5+ years of experience in multiple Salesforce Clouds (Sales, CPQ, Service, Marketing, eCommerce, and Communities) with end-to-end implementation experience.
• Experience working in Agile/Scrum environment with remote team members.
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g., functional lead, work-stream lead)
• Strong skills in solution design and strategic problem solving.
• Strong verbal communication skills, strong work ethic, and a positive attitude.

• Salesforce Sales Cloud certifications
• Experience with Salesforce CPQ

• Deep understanding of the Lead-To-Cash business process and supporting technologies

• Highly collaborative and with the ability to lead by influence
• Highly self-motivated, energetic, and passionate team-oriented individual

• Experienced, persuasive and effective presenter, both written and verbal
• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives and rapidly changing priorities