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Job Details

Merck & Co, Inc

Senior Specialist, Business/Tech. Analysis ( MERCUSR116278ENUS)

Business Development

Program Specialist



North Wales, Pennsylvania, United States

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Senior Specialist, Business/Tech. Analysis position is responsible for providing Account Management support through business analysis activity for key initiatives in the Integrated Account Management (IAM) organization and vaccines analytics for our Company’s Global Human Health US Market. In this role, you will have the opportunity to work on highly integrated teams defining the expectations for critical IT programs that enable our Company’s contracting, sales, and marketing strategies. The challenging, fast-paced, and visible initiatives deliver significant and measurable value to our Company. This role will be a key collaborative capability joining business subject matter expertise with IT enablement.

The key responsibilities of this role may include but are not limited to:

  • Provide business analysis domain support for the IAM domain and US Vaccines.

  • Establish and maintain relationships with clients across functional areas and prioritize client expectations.

  • Define business user stories for, and relative priority of, proposed IT investments as well as develop metrics, and track progress realization.

  • Direct large-scale IT initiatives through strong collaboration with business and vendor leaders.

  • Provide strategic expertise and thought leadership to the business clients and program delivery team.

  • Act as a credible change agent to align the client IT portfolio with the overall business strategy.

  • Manage the IT spend and strive to achieve synergies using a continuous improvement mind-set.

  • Act as a focal point for interactions and escalations with all other IT functions/platforms/services.

  • Contribute to the development of and drive execution of the global IT strategy.

  • Enable the One IT vision in alignment with the IT Client Service Leaders and Platform Leaders.

  • Manage IT backlog and support IT portfolio planning.

  • Share and leverage global best practices and utilization of capabilities with our Company's broader Human Health IT community.

  • Travel up to 5% of the time, mostly within the Americas region and IT hubs.

Education Minimum Requirement:

  • Bachelor's Degree in Information Management, Computer Science, Engineering or related field.

Required Experience and Skills:

  • Minimum 5 years relevant technical experience in Information Technology role.

  • Demonstrated experience with Business Requirements Specifications, Business Case development, and workshop facilitation.

  • Excellent communication and relationship skills along with high personal integrity, credibility, and energy.

  • Results-orientation with the proven ability to execute on collaborative project plans.

  • Proven track record of analytical skills, problem solving and attention to detail.

  • Desire to develop extensive subject matter expertise in an enterprise-critical, challenging, and highly visible segment of our Company's US Market.

  • Strong written and verbal communication skills in English.

Preferred Experience and Skills:

  • Prior experience working in support of pharmaceutical contracting, sales, or marketing.

  • Master’s or other advanced degree.

  • Green Belt or other Six Sigma Certification.

  • Experience with our Company's systems development lifecycle (SDLC) practices.

  • Agile Methodology.

  • Experience with JIRA and Confluence.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Remote Work, Telecommuting, Work Week


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID:R116278