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Job Details


Deloitte

Lead Specialist, Learning and Development Operations

Business Development

Program Specialist

No

Phoenix, Arizona, United States

Lead Specialist, Learning and Development Operations

Do you enjoy working with clients on projects that promote a holistic approach to learning and development and are you looking to take your career to the next level?

At Deloitte, the chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team, so we can deliver the best of our Firm to our clients. Our team is experiencing high growth and we are looking for professionals with a mix of L&D and project management experience to join us!

Work you'll do

Within our Development Center of Excellence, you will actively participate in projects focused on aligning learning and development solutions with business priorities. Responsibilities may include:

  • Plan, execute and operationalize development programs and processes
  • Review deliverables for accuracy and quality
  • Assist in the creation and development of various learning programs and training experiences, to help Deloitte personnel develop the capabilities and knowledge needed to grow at Deloitte
  • Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs and peers
  • Use critical thinking skills to identify, research, conduct data analysis, and recommend solutions to complex problems


The Team

The Development COE delivers business-focused, efficient and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education - development is a vital part of Deloitte's leadership culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We strive to position our people to help tackle some of the most complex issues in business, our communities and society at large.

Qualifications

Required:

  • Bachelor's Degree
  • At least 4-6 years of related professional experience
  • Demonstrated project and program management experience: organization, managing details, keeping multiple tasks/projects on track
  • Excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
  • Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking virtual environment
  • Proficient Microsoft Office skills
  • Travel up to 20% (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)


Preferred:

  • Experience working in a learning and development organization
  • Prior consulting or professional services experience

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