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Job Details


Service Enablement Analyst (R465817)

Customer Service

Analyst

Yearly

No

Portage, Michigan, United States

COVID-19 vaccination requirements

Stryker is driven to work together with our customers to make healthcare better. In order to fulfill our commitment as a federal contractor, while focusing on the health and safety of our employees and those that we serve, Stryker is encouraging US employees as well as all new US employees joining our company to be fully vaccinated against COVID-19. Today or in the future, vaccination may be a requirement based on the essential functions of the specific role or applicable regulations. Please refer to our COVID-19 Vaccination Requirements FAQs page for current vaccination and/or reasonable accommodation requirements and timelines.

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

Why finance at Stryker?

Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more!


Who we want

  • Collaborative partner. Demonstrated ability to build strong relationships, influence and partner with business leaders in multiple functional areas

  • Action oriented. Takes action to improve organizational capabilities, processes, products or services

  • Effective communicators. Can analyze and synthesize data/information for insights and communicate them in a consumable way for decision making

What you will do

The Service Enablement Analyst works with stakeholders from the ProCare Commercial teams to provide visibility to business performance, inform business decisions and manage daily system processes and best practices. Analyzes business problems to be solved with automated systems. Deep collaboration and partnership with Business Unit Sales Operations teams to provide data supporting business strategies and/or solutions.

  • Lead and support end users in the use of our tools and investigate any issues that may arise.

  • Partner with ProCare Client Services and ProCare Marketing to deliver a cohesive training strategy to our sales representatives that connects the use of tools to the practical application in their business.

  • Maintains and improves sales tools by working with our IS business partners.

  • Establishes user requirements, monitors development, tests solutions and helps launch new functionalities.

  • Work with the sales operations team to support day to day needs and as they relate to quota credit.

  • Responsible for monthly reporting of KPI’s and audit activities

  • Will partner with strategic sales and marketing team to analyze and identify targeted sales opportunities.

  • Responsible for development and completion of sales measurement metrics.

  • Improve and evolve processes to improve efficiency driving contract growth.

What you need

  • Bachelor’s Degree required

  • 2+ years relevant experience required.

  • Basic understanding of business strategy, financial strategy and results, pricing and reporting preferred.

You will need to live within commuting distance to our Portage, MI office. You will need to be in the office 2-3 days a week, but you will have the flexibility to work from home on the other days.

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Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com