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Job Details

Penske Truck Leasing Co., L.P

District Service Manager

Customer Service

Assistant Manager


Delta, British Columbia, Canada

District Service Manager (Job Number: 2305027 )

Position Summary:

A Penske District Service Manager's primary responsibility is to manage the shop floor and handle minor shop administration for locations. The District Service Manager will be the technical expert and will assist in making decisions that require an expense.

Major Responsibilities:

-Oversee the management and administration of multiple locations across the district

-Implement and manage consistent policies and procedures

-Conduct Location Reviews

-Vendor Interface

-Conduct Company Meetings

-Flawless execution of company processes

-Customer Satisfaction

-Answer "High Cost" Complaints

-Training "Needs" Identification, Cost Control

-Customer Awareness / Support

-Internal Cost of Shops

-Identifying Areas for Improvement and Reinforce Policies and Procedures

-Warranty Management

-Failure analysis

-Maintain relationships with approved suppliers

-Mentor / Coach / Influence a team of Branch Service Managers and Maintenance Supervisors

-Other projects and tasks as assigned by supervisor

-At least 3 years of supervisory experience required

-Associates Degree (business or technical) or Vo-Tech Graduate required

-Bachelor's Degree preferred

-Valid Drivers License required

-Proficiency with computers including Microsoft Word, Excel, Outlook and PowerPoint required

-In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required

-Quality program certification (Six Sigma, ISO, etc.) preferred

-TMI, OEM, and technical training courses preferred

-Regular, predictable, full attendance is an essential function of the job

-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required

Physical Requirements:

-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.

-Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

-While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

Penske is committed to the principle of equity in employment.

About Penske Truck Leasing

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit to learn more.

Work Locations :

632 Belgrave Way 632 Belgrave Way

Delta, BCV3M 5R7

Primary Location : Canada-British Columbia-Delta

Job : Operations Management

Penske Oracle Job (US & CA only do not edit): : PTL.District Service Manager 1

Req ID: 2305027