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Job Details

Key Bank

Sr Compliance Manager - Customer Due Diligence

Customer Service

Assistant Manager


Various, Ohio, United States

Location: For Those Who Work At Home - Various, Ohio 44145 The Sr. Compliance Manager role is a manager role reporting to the bank’s Financial Crimes Governance Customer Due Diligence Director. The Sr. Compliance Manager maintains subject matter expertise of CDD customer risks and mitigation tactics, with special focus and strong understanding of risks involved with the following high risk customer types (Money Services Businesses (MSBs); Third Party Payment Processors (TPPPs); Casinos, Crypto Currency and Internet Gaming. Requires solid working knowledge of Customer Due Diligence Beneficial Ownership regulation. Candidates must have experience with the Money Services Business industry. Candidates must also have experience creating, implementing and enhancing an MSB Program; Internet Gaming Program and Crypto Currency Program within a Financial Institution. Experience with FinTech Industry businesses is also required. The Sr. Compliance Manager and their team is responsible for oversight of risk-based customer due diligence with regard to AML high risk customers that are required to maintain an AML Program as well as making decisions regarding relationship retention or exit of such customers. The manager and his/her team may also be called upon to represent AML/BSA KYC interests and needs in new product/service and or vendor initiatives. The successful candidate possesses strong analytical, communication, sound judgment, and leadership skills and will be called upon to lead various initiatives that enhance upon the bank’s AML/BSA compliance program. The successful candidate will possess the ability to work independently, be a thought leader, execute upon strategies that mitigate AML/BSA risk to the bank and quickly recognize issues that require escalation to Senior Management. Essential Job Functions Solid knowledge of AML/BSA banking regulations. Review of new or changing regulations impacting the bank from a high risk customer perspective: E.g., money services businesses, third party payment processors, casinos, internet gaming, FinTech, etc., and ensuring bank policies/procedures remain consistent with changes Serves as source of subject matter compliance expertise with regarding various CDD and EDD risks, participating in resolving compliance issues and promoting effective and consistent management of compliance risks. Help ensure lines of communication between the departments and business units/entities executing compliance requirements remain open and aligned with processes to gain efficiencies, avoid unnecessary redundancies, and coincide with business and customer risk profiles. Work closely with AML operations support areas to ensure compliance with AML requirements including onboarding, enhanced due diligence, and investigations reviews. Drive, or participate as stakeholder or team member on projects/initiatives as warranted by scope. Participate in new business initiatives, new product development and product analysis. Effectively and professionally interact with internal audit and/or regulatory agency personnel including answering examination information requests, addressing examination findings and discussing compliance processes and policies. Promote a proactive compliance culture, delivering advice and guidance to the business/support functions. Required Qualifications: Bachelors Degree required At least 7 – 10 years of banking compliance, MSB, or regulatory AML/BSA experience. Candidate must have experience with the Money Services Business industry: having provided AML risk oversight of MSBs population within a Financial Institution Candidate must have experience developing and/or implementing an MSB, Crypto Currency, FinTech and Internet Gaming AML Program within a Financial Institution CAMS certification Excellent analytical and investigative skills Excellent writing skills and the ability to succinctly convey information to senior business and compliance management Exceptional ability to manage or otherwise support multiple programs in a fast-paced environment with changing priorities and significant time pressures Demonstrated ability to make sound risk based decisions Demonstrated ability to interact with 1LOD, 2LOD and 3LOD as well as leaders throughout the organization Strong attention to detail High ethical standards Product knowledge with the Treasury Management suite of products/services First Line of Defense knowledge and experience supporting relationship managed type of customers (internal and external) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $120,000 to $150,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 02/29/2024 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing #LI-Remote